Sharp Electronic Malaysia Sdn Bhd
2.1/5
★
based on 8 reviews
Contact Sharp Electronic Malaysia Sdn Bhd
| Address : | 1A, Persiaran Kuala Langat, Taman Bunga Negara, 40400 Shah Alam, Selangor, Malaysia |
| Phone : | 📞 +88 |
| Website : | http://my.sharp/ |
| Categories : | |
| City : | SELANGOR |
|
I
|
Iqmal B. on Google
★ ★ ★ ★ ★ This review on the service center. Not the product.
Comfortable place to come while they attending your issue. There’s a toilet and clean waiting area.
Expect unexpected. Mostly people come here with anger and disappointment. You can witness them arguing with the staff. The frustration is real.
Brings your popcorns and sofa too if you are enjoys Malaysian drama.
Nice place to appreciate my Panasonic appliances at home that never give me headache. Alhamdulillah
|
|
N
|
NCL Energy on Google
★ ★ ★ ★ ★ Bought my fridge for 1 and half year. Now compressors spoilt already. Been calling customer service for 4 times to check on the spare parts. Unfortunately they say the part still not reach yet after 1 month waiting. Really sucks.
|
|
I
|
Ir Lim Choon Lin on Google
★ ★ ★ ★ ★ Worst Customer Service ever. Deteriorated over the years. I was told spare parts has arrived in their Shah Alam Factory on 30 Nov 2021. Until today 11 Nov 2021 they have not send out my washing machine pulsator to their Outdoor Service Agent to be distributed to the Technician. Either they are understaff or staff attitude couldn't be bothered. And they call themselves Leader in Consumer Electronics. No wonder there are so many complaints. This will be the last time I buy a Sharp product. If I can put Zero Star Rating, I will ....!!!!
|
|
Z
|
Zafran Kurniawan on Google
★ ★ ★ ★ ★ Worst ever customer service answer by a Filipino chap. You don't get any answer for your queries and problem and he can change name for several times in a week if you call in this number. Understand surge of call for quality or service issue and please improve your service to customer complaints. Why hire someone who don't know anything or even seems to even care anything on your brand.
|
|
N
|
Neoh Mer Vyn on Google
★ ★ ★ ★ ★ For anyone reading this either you already have issue with sharp products or reading to buy one . I have issue with the washing machine so best just avoid for now to get the washing machine if you have read the reviews all gathered from feedback here. And to the customer service team your existence there is on the zone of useless especially the foreign hired staff. I think internally too many complaints to handle and there's no improvement or the telemarketers are just throwing out the issue by pushing back to customer.
|
|
M
|
Mohd Poad Abdullah on Google
★ ★ ★ ★ ★ You will get this detail in your email
Please be informed that your ticket reference is #0046....
Our customer service team member will be following up on this ticket within 24 hours. You can view the ticket’s progress online by clicking at ticket reference number.
Thank you and have a good day.
Important Note: This is an auto acknowledgement and please do not reply to this email.
And this never happened and no answer . The end.
|
|
C
|
CS on Google
★ ★ ★ ★ ★ The most appalling brand of electronics I have ever had the misfortune of dealing with. My Sharp TV has been constantly giving issues even after being replaced several times under warranty. They have not honored the most recent replacement even though TV is still under extended warranty and I have been wasting months chasing after them with no results to show for it. Customer service is outsourced to the Philippines and the agents are rude, impatient and unprofessional and not helpful whatsoever. It usually takes at least 10 or even 20 minutes sometimes for them to pick up, and when they do they are completely lackadaisical and take another 10 minutes to send an email report while putting you on hold. There is also no follow-up at all on their end even after they have promised to call back. It’s all lip service to shut the customer up. I implore you, please look elsewhere if you’re looking to buy reliable household electronic goods with honest after-sales service. With so many awful ratings from customers with similar experiences, you’d think they would buck up and do something about it. But it’s clear that profit is their only priority, at the expense of the customer’s time, money and trust. Shame on you Sharp Malaysia.
|
|
L
|
Lasak on Google
★ ★ ★ ★ ★ Poor customer service hotline, not professional nor friendly, need improvement on her communication skill.
Will not buy sharp kitchen product anymore, they don't even keep simple part like cable plug 230v, other product keeps such part as it is universal to many of their model range.
|
Write some of your reviews for the company Sharp Electronic Malaysia Sdn Bhd
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Electronics manufacturer,
Nearby places Sharp Electronic Malaysia Sdn Bhd
