Ace Hardware Plaza Jelutong
4.1/5
★
based on 8 reviews
Contact Ace Hardware Plaza Jelutong
| Address : | Lot No.3.R1 Tingkat GL2, Plaza Jelutong, No.5C, Persiaran Gerbang Utama, Bukit Jelutong, 40150 Shah Alam, Selangor, Malaysia |
| Phone : | 📞 +787 |
| Website : | http://acehardware.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Khairul Naim on Google
★ ★ ★ ★ ★ ? Not everything is there, but you can get most of the things there.?
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Ija Azmi on Google
★ ★ ★ ★ ★ Bit pricey but it's a place where u need to get quick hardware stuff
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RS Ranu on Google
★ ★ ★ ★ ★ Convenient place to get stuff any time of the day. Open till 10pm.
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Simon Choy on Google
★ ★ ★ ★ ★ A lot of choices and options for your entire household hardware and homecare needs. Very complete and single stop solution.
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KH Wong on Google
★ ★ ★ ★ ★ It is located at the lower ground of a 'death' mall next to Jaya Grocers.
Usual stuff but a bit pricey. It has more models of electric drill compares to the Ikano branch.
Parking is free here.
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Ehsan Adnan on Google
★ ★ ★ ★ ★ Bit expensive than your regular hardware shops. But still a fun place to go and explore new products (hardwares related) that might not be available in local shops. Plus, this Ace just sit next to Jaya Grocer & a cafe.
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Laurie K. Gilbert on Google
★ ★ ★ ★ ★ There is absolutely nothing wrong with the quality of the items available in this shop but there is everything wrong with management and staff and their attitude and treatment of their long term customers. Over the last eight years the staff in this shop have consistently exhibited a complete lack of language skills, product knowledge and professionalism. The company sells products but they dont support them in any way and if customers need any support of any kind, they are on their own.
Ace Hardware describe themselves as being "The Helpful Place" and their corporate statement claims " Ace Hardware’s mission is to become the-most helpful hardware stores on the planet. Therefore, being helpful is the guiding principle in everything we do".
The day to day reality in Malaysia and especially in Bukit Jelutong is that this is an absolute fantasy.
At a corporate level Ace Hardware does not want to provide customer service of any kind or even inter-react with customers. They have no address, no contact information, no customer service facility, no social media presence and they appear to hide from their customers as much as they possibly can.
As I say - great products on the shelves but as for "being helpful is the guiding principle in everything we do"?
Not even close.
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SHAH JAFFAR™ on Google
★ ★ ★ ★ ★ Most of items selling are imported, the prices are varies value buy if an item can solved before buy be sure the right products for a problem. The staff willing to give assistance. Garden and outdoor products are most taken space, BBQ equipment and accessories are good to shop. Place for home improvement.
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