Astro Customer Service Centre, Cheras - 56100 Kuala Lumpur
3.4/5
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based on 8 reviews
Contact Astro Customer Service Centre, Cheras
| Address : | 14, Jalan 3/93a, Warisan Cityview, 56100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
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| Phone : | π +988 | ||||||||||||||
| Website : | http://support.astro.com.my/ | ||||||||||||||
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Mohd Faiz Mohd Sedek on Google
β β β β β Went to terminate my Astro subscription. The staff (Ms. Naz) told me I was under contract for 2 years cause I upgraded to Ultrabox, and penalty was RM1,000. The upgrade was initiated & promoted as free by Astro, and I won't agree if it will land me into a 2 year contract. Different level cheat. Ended reducing my subs to minimum & lodged a complaint report (12724924) on this for subscription termination request.
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η°δΈεδΈ on Google
β β β β β I am not satisfied with their service.
I claimed I can not use their service, however their staff can not understand my claims. Moreover they suggested wrong advoce.
I spent waste time.
I am angry their explanation and their knowledge about their service.
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Sahiful Bahari Ismail on Google
β β β β β Good & friendly staff - En Naz to attend all customer queries about new Astro promo offerings
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Tiffany Goh on Google
β β β β β Bad customer service
Scam service provider !!!!!
Can even get back my refunds
Lousy company
Scam company
Be careful while using their service or make extra payment
Cant get back your extra payment!!!
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Charyfe's vlog on Google
β β β β β Visited the place on Friday before 10am, the woman assisted us is really helpful.
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Zackry Ruhizat on Google
β β β β β Excellent service
Warm and friendly staff
The staff really well knowledgeable in the products and able to settle any problems faced by customer
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I was attended by a great humble well knowledge staff, Linda
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All my queries were well answered and problems are solved. Ultimate Excellent staff.
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laziraf liz on Google
β β β β β Seremban CSC now turn into agent outlet.. But Astro failure to update the info to the public. Me myself having issue with the astro simcard..
I have wasted my time entertaining to Astro's lousy whatsapp response which are not updated and the online agent also giving unrelevant information..
So I had to go to Cheras CSC to replace it..if not i need to wait 3-5 business days for astro to courier it to me.. But there an if told by the agent.. If astro willing to courier to me...
BTW the cheras CSC peeps where the best on handling issues.. Kidos CSC Cheras
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Vimal Oomman on Google
β β β β β Went to reduce monthly payments. Customer service changed to a more expensive plan.
They would not revert back to earlier cheaper plan. Excuse was no more available.
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