Bank Rakyat Cawangan Bayan Baru - 11900 Bayan Lepas
2.1/5
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based on 8 reviews
Contact Bank Rakyat Cawangan Bayan Baru
| Address : | Persiaran Mahsuri 1/3, Bayan Baru, 11900 Bayan Lepas, Penang, Malaysia |
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| Phone : | ๐ +8 | ||||||||||||||
| Website : | http://www.bankrakyat.com.my/ | ||||||||||||||
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| City : | Penang |
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Phuah Yi Siang on Google
โ โ โ โ โ The staff are quite friendly. Just one thing they need to improve long queue & wait. Suggest that they should learn from Public Bank.
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Rajkumar Sadhana on Google
โ โ โ โ โ The worst bank ever. Only 3 numbers in que and waiting for almost 2 hours.
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Lim Yang Kwang on Google
โ โ โ โ โ Operation hours as pasted on the glass door is until 5pm. Came here not once but twice at 4:40pm and unfortunately the roller shutter was down. If operation hours is until 5, shouldn't you be stopping customers from entering at 5:00pm SHARP??
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Khai Wei on Google
โ โ โ โ โ I reach there almost 11am but they say nid to friday pray so they will close on 1245 and they also say tat many ppl already so nid me come after 230. WTH?? Inside the bank not more than 10ppl waiting only still gt 1and half hour y can't ?? Whn i 230back to here then u juz say now no services for this at this time WTH ? JUZ NOW U TELL ME 230BACK AND NOW SAY MONDAY JUZ CAN DO? ??Why juz nw u didn't say??U think tat every ppl so free to come again??
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Sally Ang on Google
โ โ โ โ โ Waited for 40 mins. Is normal for banking operation but the unruly manners of staff that cannot be tolerated. No salutation of respect or manner of addressing and politeness. No doubt is partially of my fault of not being able to provide copies of IC and matrix card as did not receive email but uncalled for to speak rudely . Even the review of customer service was bad but staff mentioned "tak kisah" about customers' feedback. Moreover statement of handling too many "works" of about 7000 should not be "passed to customer". We know most bank staff are overloaded but still customer service should be a priority and not unruly handled. I hope my intention is not to reprimand the staff but to coax how to handle and improve customer service. Banking service should be a profession of ethics and politeness.
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yeoh leiie on Google
โ โ โ โ โ No customer was waiting at the time and I requested for close account but being rejected due to PKP only process important matter. Inform the teller my account already not being used for years and wanted to close it he just said only important matters accepted. My friend went another branch also can close account but he insists now cannot close and told me if really wanted to close just left the account inactive and it will close itself!!?? Just close the door la no customer also!!! The teller is super rude and impatient!!! His voice really down and I canโt really hear what he said and asked for repeat again he direct eyes rolling and speaks sarcastically about my bank account only have minimum amount, not important at all!!?? Take my time off for this kind of matter really wasted!
22/09/2021 10:13am. Counter 4 male teller.
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irwan e md nor on Google
โ โ โ โ โ Given appointment at 2pm. Got message notification to come 10 minutes early. Guard told us to come at 2.30pm. good job ??
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Adilah A.K on Google
โ โ โ โ โ Made an e-appoinment on 2pm Friday (date and time available in system) and came early 10 minutes since stated that must come early. Unfortunately the guard said open at 2.30pm and i have to wait 40 minutes!! What the stupid system that u have! We also working!! Please take some responsible and make a changes for your procedures. No wonder u get 1 star rating! Should be no star at all.
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