Big Thumb Rent a Car Ventures - 55100 Kuala Lumpur
3.7/5
★
based on 8 reviews
Contact Big Thumb Rent a Car Ventures
| Address : | 01, Jalan 4/76c, Desa Pandan, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| Phone : | 📞 +9888 |
| Website : | http://www.i1rentcar.com/kuala_lumpur/ |
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Naaifa Tammaam on Google
★ ★ ★ ★ ★ Renting a car in Kuala Lumpur has never been easier with Big Thumb. I drove to Malacca to the south within two hours with no problem. And despite Selangor being a big state, I had encountered no issues while I was visiting the places in Selangor which was a lot!
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Corey Nolan on Google
★ ★ ★ ★ ★ Cars from Big Thumb’s i1rentcar was very affordable despite operating in the city. Workers and drivers were courteous and helpful. They had easy-to-follow instructions for the return. We highly recommend i1rentcar to everyone looking to rent a car in Kuala Lumpur.
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Doreen Lim on Google
★ ★ ★ ★ ★ Best service, car is new with tinted glass and in good condition. Staff is friendly guided and well explained. Thank you for waiting as our flight is late reach the airport. Highly recommended.
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Yeoh Shirley on Google
★ ★ ★ ★ ★ Hi guys, this is something that I think everyone should know, actually have booked a car from them since the rating is high. So basically when I reached langkawi, I was looking for their counter in the airport, so I ended up asking one of the counter in there and I checked their car rental price. It was so much cheaper compared to big thumb. The axia price is only rm60/day and 4 hours extend without any charges but this company charges another one day price for four hours extend. I've decided to cancel at the last minute but the staff there told me that it's the company policy and the deposit is not refundable. So , to all those who's planning on renting from this company, think twice. Cheers.
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Eugene Tan on Google
★ ★ ★ ★ ★ Hi all, I think this is the worst car rental company ever. I have selected one of their car and have bank in to them for deposit and they say they need at least 2 working days to check the transaction. However, they never come back to me with any confirmation and I have to contact them again. In the end they told me the car is not available and not even notice me with a single message. I strongly suggest u guys can direct rent a car in the airport but not this company and the price definitely will be much more cheaper ! What a pity service. I think one star is already too much for them......
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Mill c on Google
★ ★ ★ ★ ★ Stay away if you want a peace of mind.
They will be responsive to you when you haven't paid yet, but once you paid any form of deposit, they will start ignoring your messages.
That was what happened to me, I tried to get a refund based on their cancellation policy, but they do not every pickup the calls or reply to any messages.
I can tell that they have read my messages since there is a double blue tick in whatsapp, just that they are choosing not to respond to them.
I would suggest sticking to more reputable car rental companies.
Even though Big Thumb prices might appear more competitive, it will potentially come with much troubles.
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Ilham Abe on Google
★ ★ ★ ★ ★ One of the reliable rent car in Kuala Lumpur, Malaysia. It has a great service and always on time when arrange the car for pickup or return back. They have so many type of car according to your purpose. Very recommended.
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Ainun Sarah on Google
★ ★ ★ ★ ★ Big scammer!!!!! Sold the car for continue loan but they not pay to bank since i bought the with my husband last year! No wonder the bank take the car from us then they direct block my contact number for contacting them. Easy get money aaa
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