BP Healthcare @ Bayan Lepas
2.6/5
β
based on 8 reviews
Contact BP Healthcare @ Bayan Lepas
| Address : | Ideal Avenue 1-1-1 Medan Kampung Relau 1, Jalan Tun Dr Awang, 11900 Bayan Lepas, Pulau Pinang, Malaysia |
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| Phone : | π +8 | ||||||||||||||
| Website : | http://www.bphealthcare.com/ | ||||||||||||||
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| City : | Pulau Pinang |
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Bhairav Tailor on Google
β β β β β Extremely Un-professional. I went there and they are not going to understand person's query.
They keep their own story and don't listen Your word.
I am foreigner here and i don't have good image of Malaysia hospital and facilities in my eyes anymore. #ExtremelyPathetic
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Susan on Google
β β β β β I was making appointments through phone calls on 24 Nov 2021 for a swab test to my dad (senior citizen). The person who pick up call is very polite and able to guide me well. When my dad was there, he just need to queue up to made payment and do the swab test at the tent which just right beside the BP center. The process is so smooth and fast. Although my dad queue at 12 person in front, he managed to complete the payment and swab test process within 30mins. This is amazing! Thanks BP arrangement to reduce customers expose risk.?
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Wai Yip Cha on Google
β β β β β Sorry. They do not make visitors feel welcome. Customer service is not friendly. All Chinese and Indian staffs need to learn customer service. They do not wear name tags anymore, probably to avoid people from posting their names here.
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Tan Run Yu on Google
β β β β β NEVER COME HERE FOR PCR TEST!!
Seriously I would give -10000 stars for SLOW RESULT AFTER TESTING and POOR CUSTOMER SERVICE!!!!
My brother came here for PCR test 2 days before his flight to Singapore but he didn't receive any result in 36 hours, which was promised. We checked on doctor2u but still there was no result. Before 5 pm the day after the test was done, we called many times but the response was always there would sometimes be delay at the lab. After 5 pm, we called all the numbers we could find but there was no answer. Some of the numbers even blocked our numbers so we couldn't connect at all. How could he receive no results after testing???? And why were we blocked from asking for help???? We did nothing wrong and it was ENTIRELY BP's FAULT that had caused us so much anxiety that he wouldn't be able to enter Singapore.
And guess the solution? He had to redo a PCR test at KLIA2 at 4 AM at RM370!!!!!?? How ridiculous??!!
P.S. After calling for help and sending distress emails, he finally received his results at 4.30am, after 42 hours, just in time for his morning flight.
P.S.S. The BP booth at KLIA2, Level 3, Counter Z was supposed to open at 4.00am but he waited until 4.30am and the booth was not open yet.
SERIOUSLY BP MUST COMPENSATE HIM FOR THE DAMAGES DONE
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khai hung Yap on Google
β β β β β The worst PCR test experience that I ever have. The staff was extremely rude and unprofessional. I recommend Pantai Hospital/ Plux Health for those who wanted to get a PCR test. The test result might be a little bit slower but at least the staffs were nice to me.
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Ganesh Moorthy on Google
β β β β β Actually went to enquire about RT-PCR Covid test. Receptionist confirmed they charge RM240 and will take 24 to 36 hours for getting result report.
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Chee Hong Moh on Google
β β β β β May be the management can do some good things for thier customer? All the customers have stands and wait under the hot sun for hours?? I believe BP can do much better then this!!!
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Tan Yi Wei on Google
β β β β β I had my flu vaccine here. The malay nurse is helpful, patience and friendly.
She is good.
Very steady hand when injecting the vaccination.
Slightly pain, and everything happen very fast.
Totally good.
Not like other clinic.
Good
There are lots of health screening test available and supplements too.
Just consult at the counter for more info.
Pap smear test rm60 only.
Need at least 5 days after the last period before do test.
Need to make appointment too
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