Brothers Factory Outlet - USJ 1
3.2/5
★
based on 8 reviews
Contact Brothers Factory Outlet - USJ 1
| Address : | Lot 525, Persiaran Subang Permai, Taman Perindustrian Sungai Penaga, 47500 Subang Jaya, Selangor, Malaysia |
| Phone : | 📞 +887 |
| Website : | http://www.brothers.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Muhammad Siddique on Google
★ ★ ★ ★ ★ Bangla workers dont know how to work properly.. Talking talking & lack of skills. 1 fella rude I sound directly.. I change radio then my small light turns off.. Owner...!!! Make sure u train ur staff properly doesnt matter whoever it is.. lousy customer service... Price cannot nego..
Afrer 1 hr radio cannot on.. wat the hell.. i want to see the owner laa seriously.. how can u sustain for 30 yrs with service like tis.. i have to bring again who gonna pay my petrol & toll.. Idiot...
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barbie pee (barbiepee) on Google
★ ★ ★ ★ ★ i think majority of this reviews is due to having a bad first impression towards bangladeshi workers.
i for one have worked with foreigners, so i understand their struggle and am willing, and try my best to communicate my best with them.
they are hardworking, but i agree that they simply need guidance, the manager Mr Chang is very honest. He gave me prices that i compared with shopee +rm10/20 for labour charge.
i think with proper communication and show your willingness and interest in their business, is the key of getting their so called "best" service to you.
all in all, i would recommend if you don't look down on these so called "bangla" workers, as they only get motivated to work for you if you show the care they deserve, now downgrading.
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sue sharma on Google
★ ★ ★ ★ ★ Very poor experience.. was attended to by a local Chinese guy, was unable to address my issue, & suggested I change the whole part!!
Changed the battery to my remote..but the battery provided not good quality!
went to another car accessory shop, replaced remote battery again, & all in working order.. time wasted going to brothers..always thought they were professional ?
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Ming Thum on Google
★ ★ ★ ★ ★ I really don’t know how they can survive at this market, super bad service and they keep promote you to change this and that ,if you said no is ok ,they will suddenly change their face turn black ,and u can heard the foreigner workers they talk their language to scold you …. Please don’t go this workshop again
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Vinash Mitra on Google
★ ★ ★ ★ ★ Most mechanics are foreigners , therefore leading to lack of communication skills in terms of promoting and also advising their products .
If you are heading there, look for shohael , there are 2 of them with them name . Good guys
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myron pang on Google
★ ★ ★ ★ ★ Wasting time if you come for audio spare parts. They will always recommend you to buy whole set new even if its just an audio harness connector issue.
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Shanmuga Priiya on Google
★ ★ ★ ★ ★ NEVER EVER BRING YOUR NEW CAR TO THEM. THEY SPOILED MY HEATER(RED LINE AT BACK OF THE CAR) I HAVE TO CHANGE THE BACK WINDSCREEN FOR ALMOST RM2000++. I just bought the car. A lot of scratches on the windscreen since they cut the tinted on the windscreen. THE WORSE SERVICE EVER I RECEIVED.
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Aimy Ameerah on Google
★ ★ ★ ★ ★ Good side of the shop, the service workers really friendly and really helpful for which product to be chosen. And they did good job for the installation too. The downside is, their products don't have any warranty like other service shop. Plus the manager/supervisor keep pushing for higher price products and ask to accept other unnecessary services. But overall everything is satisfying. Hope soon they will have warranties for more quality products for future.
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