FamilyMart Botanica - 11000 Balik Pulau
1.2/5
★
based on 5 reviews
Contact FamilyMart Botanica
| Address : | Kampung Permatang Pasir, 11000 Balik Pulau, Penang, Malaysia |
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| City : | Penang |
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Chee Wei Then on Google
★ ★ ★ ★ ★ 员工服务态度差，速度也慢
 Staff service attitude is poor and slow
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syazmeer amir on Google
★ ★ ★ ★ ★ Service paling teruk, customer dh beratur panjang tunggu oden pon tak ada yang layan. Padahal oden dah siap masak. Staff ramai tapi sorang saja yang buad kerja, yang lain bersembang, tak rasa bersalah tengok customer beratur panjang tunggu oden...
The worst service, customers have long queues waiting for oden pounds, no one is serving. Even though the oden is ready to cook. The staff is crowded but only one person does the work, the others chat, they don't feel guilty looking at customers in long lines waiting for orders ...
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OREN NOBILIS on Google
★ ★ ★ ★ ★ Everything is fine only counter service is super duper slow, haiyaa..
Customers long queue & wait long even in counter express? hope can improve it as we are now still in pandemic, people dont want to stay long and crowded la.
Hope to see better services in future.
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Muhammad Rabie Omar on Google
★ ★ ★ ★ ★ Sadly, I have to give 1 star despite the joy that FamilyMart brought to us in Balik Pulau. The 1star solely goes to the counter service.
From my observation, there are enough manpower, however they linger at the counter with no efficient multi-tasking objectives in mind. They mixed-up machine maintenance jobs with counter jobs. Some training is needed. They should be nurtured with the Japanese efficiency-oriented culture. The best training is to have the owner stay there and monitor them. ? Barulah nak kelam kabut buat kerja...
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Roslan Al Dalawii on Google
★ ★ ★ ★ ★ Counter service slow like hell!
If you buy icecream then the ice cream will get melt before you can get your turn to pay.
Cashier is cashier dont mix up with dialah yg buat oden, dialah yg buat itu ini sambil jaga kaunter especially in express counter!
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