Fatimah Kei & Leong - 50450 Kuala Lumpur

Best

I've had nothing but bad experience with this lawyer solicitor firm. I recently bought a house through a developer and was the developer tasked Fatimah kei Leong to handle my sales and purchase agreement (SPA). Since it'd be inconvenient for me to go to their office especially during working hours , I called up and asked if they could arrange someone to meet with me to sign the (SPA). The lawyer assistant told me (not so friendly voice) they don't do that and asked me to go to their office instead. I went to their office , met with the lawyer assistant (LA) to get my SPA. Didn't explain much and only met at the lobby , didn't ask me to go into any room to inspect the SPA. I just signed an acknowledgement form that I have received the SPA. I enquired about EPF/KWSP withdrawal and the LA told me I just need to print out 5 PAGES, show to the EPF staff and this will suffice. The next day I went to EPF, but I got a shock when they told me those 5 PAGES not sufficient and they require full copy of my SPA. I talked to another lawyer for advice (not from Fatimah kei Leong) and I was told that my SPA lawyer should have given me a full copy of the SPA instead of misleading me to only require to print 5 pages of it . I called up Fatimah Kei Leong and requested to speak with the LA. I explained my situation calmly with the LA and requested if I can get a copy of the SPA to be given to EPF . But the LA rudely told me it's not their business and job; and asked me to settle this on my own. I was angry and told the LA that I was not happy and if i find out she was lying, I would complain her. She then passed the call to the an actual lawyer and the lawyer told me they can do it for me, but asked me to yet again go to their office to get the certified true copy of my SPA. I went again the following day to Fatimah kei Leong , and got my copy . This time their lawyer came up to meet me and we went into a private room to discuss. I asked why the copy of SPA they were giving me was missing the first/cover page. The lawyer told me EPF doesn't require that and just give them that copy MINUS cover page will do . At the same time the lawyer asked me to sign forms of my house's electrical and water new registration , which the LA forgot to ask me to sign during my first visit. Days later I went to EPF again . However I was questioned why the copy of SPA was missing the cover page. I explained that the lawyer from Fatimah kei Leong told me it's not required but the EPF officer refuted that and told me to go out and make a copy of it. Fortunately the upstairs of that kwsp building, there was a shop with a photostat machine and I made my copy there . Later I found out that other buyers of my the house I am purchasing , who were put under this lawyer firm's care, too experienced the same bad experience. From LA being rude and missing cover page of the SPA copy. Basically not happy with this firm. Feel they should be more professional , and treat their customers better .