Gadget Store -Queensbay Mall
3.1/5
★
based on 8 reviews
Contact Gadget Store -Queensbay Mall
| Address : | Queensbay Mall, Lot 2F-40, Persiaran Bayan Indah, 11900 Bayan Lepas, Pulau Pinang, Malaysia |
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| Phone : | 📞 +7 | ||||||||||||||
| Website : | https://m.facebook.com/Gadget-STORE-419797981737765/ | ||||||||||||||
| Opening hours : |
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| City : | Pulau Pinang |
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Edward Goh on Google
★ ★ ★ ★ ★ Poor service and rude.
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Siew Heng on Google
★ ★ ★ ★ ★ Bad service attitude and sloppy skill. Bought a tempered glass and asked the staff to attach it on. The staff didn't even care to clean the screen properly before putting the tempered glass on. Phone ended up with bubbles on screen.
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Thomas Wong on Google
★ ★ ★ ★ ★ Extremely impolite staff. Not responsible.
Low quality product with extremely expensive price. RM50 tempered glass end up with bubble after one day of using. Crack after put together with key in bag.
Highly not recommended. Not even worth A Star.
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Christin Jane Scully on Google
★ ★ ★ ★ ★ HORRIBLE!
STAFFS LIKE TO DO TAICHII!
WRONGLY ADVICE THEN DO NOT WANT TO BE RESPONSIBLE.
My old laptop died due to HDD problem. I went to the shop and the sales assistant advised on Laptop, I bought it and when I took it home could not be used. He told me it is better than my spoiled laptop. It's all lies, it keeps jammed up and can barely do any browsing. I had to opt for a repairs for my old laptop. After repairs, was given a choice of 500GB HDD or 1TB HDD. I opted for 1TB. When I took the repaired laptop home. Condition was worse than previously. The best part? My HDD now is only 310GB. Where is my 1TB HDD? Felt cheated and I demand a refund!
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Michael Angelo on Google
★ ★ ★ ★ ★ I have no idea why you had comment that they had bad service. They do pretty well during my visit recently. Are you too demanding to your request? I had bought what I like in the shop recently and their staff are pretty friendly. Asked them on the past comment and understand that this shop was taken over by new owner.
Any the way, seeing is believing. I had no doubt on their service and products quality.
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Dharani Kaulitz on Google
★ ★ ★ ★ ★ Queensbay Mall, Penang Outlet- Bad customers relations.
Rude and lack information.
Staff doesn't state properly terms and conditions of warranty and give absurd reasons on why warranty is invalid when purchasing was done in less than a month and it was a obvious manufacturing defect. But they mention it's "the currents fault" . How does current flow through a faulty device? Rude and incapable of giving sufficient explanation to customer. Why have a warranty in the first place without clearly stating tnc.Not recommended if planning to purchase for long term usage as their warranty terms are ridiculous
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Syafawati Shukri on Google
★ ★ ★ ★ ★ The salesperson in the store was very rude to my friend and I. We were looking for power banks and he was just there, browsing through his smartphone, not willing to give us an assistance. Not knowing that there were already samples of power banks at the front rack, he told us off, in a rude manner, for opening a power bank package. This was done while he was not even looking at us. We left the store immediately, feeling annoyed and insulted. Doesn't deserve a single star. If it's not because I couldn't post this review if I did not click a star, i wouldn't have given any star.
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Florence Tan on Google
★ ★ ★ ★ ★ Staff was so impolite and acted like he didn't care. Came here to get a screen protector for Huawei P30. They sell one for rm15. When asked to attach it to the phone, the guy did a sloppy job which resulted in bubbles at the side of the screen. When we confronted him, he said it is normal and had the audacity to challenge us to ask other shops around if they can fix it. We ended up going to Sun Global. They fixed it for free.
DO NOT COME HERE IF YOU WANT GOOD SERVICE.
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