Hwajing Travel & Tours Sdn Bhd - Genting Dream Cruise, Star Cruise, Royal Caribbean, Costa Cruises
3.5/5
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based on 8 reviews
Contact Hwajing Travel & Tours Sdn Bhd - Genting Dream Cruise, Star Cruise, Royal Caribbean, Costa Cruises
| Address : | Block N-26, 2nd Floor, Warisan Cityview, Jalan 3/93A, Off, Jln Cheras, 56100 Kuala Lumpur, Malaysia |
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| Phone : | ๐ +999 | ||||||||||||||
| Website : | http://www.hwajing.com.my/ | ||||||||||||||
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| City : | KUALA LUMPUR |
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Kristy Voon on Google
โ โ โ โ โ ่ฟไบ้ฑไนฐไบ้ฎ่ฝฎ้
ๅฅ๏ผ็ปๆ้ๅคฉๆฅไธช้ฎ่ฝฎๅ่ช๏ผๆ็้ฑๅฐฑ่ฟไน่ขซ้ชไบ
 I got money to buy a cruise package, but the next day the cruise was suspended, so my money was cheated
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chris chris on Google
โ โ โ โ โ Bad service
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Lai Mei on Google
โ โ โ โ โ Good price of package
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Munsan Loh on Google
โ โ โ โ โ Worst experience with Hwajing so called complimentary bus transfer arrangement; we disembarked the ship at 9am, and the agent arranged bus pick up at 1ยฑpm and made their customers waiting at cruise center like an idiot for 4+hours!
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Daeng Ahmad on Google
โ โ โ โ โ Feeling frustrated because I lost the free coupons got from Matta Fairs in PWTC, so cannot redeem the Australian vacation. ?
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William Koh on Google
โ โ โ โ โ DO NOT ENGAGE WITH THIS TOUR AGENCY!
They are a SCAM! I was recently part of a tour group organized by this agency that brought us to Fuchow, Shanghai, Wuzhen and Hangzhou. There were 6 of us and we were led by a female tour guide.
The first two days were tolerable, as we were brought to the Temple Business Center and left to ourselves to decide where to go and what to see. It was as close as we were going to get to a "holiday".
Following that, the next 3 days were a living hell. WE WERE SCAMMED AT 2 PLACES THIS TOUR BROUGHT US TO! We were brought to a silk factory, a dodgy "tea research center" and a "jade factory", the latter 2 having NO NAME ON THEIR BUILDINGS, nor any records of them on the internet, EXCEPT THEIR HISTORY OF SCAMS ON OTHER TOURISTS. Just google "shanghai jade scam" and the first 3 results are accurate.
When we bought their worthless goods, the credit card receipt would "strangely" (I'm pretty sure it's all part of the scam) have no merchant name, and they will not accept cash as well. Furthermore, the "local guides" (more like THIEVES!) would pressure you into buying and will be really rudely and nauseatingly pushy. If you don't buy, the polite and hospitable facade they had will disappear.
Only when I returned home did I realize I was like a child in a theme park. The tour will bring you to a "tourist attraction" and the agency and the company will pretend to be independent BUT THEY ARE ALL PART OF THE SHAM!
SHAME ON YOU, HWAJING! You all RUINED my holiday. I'm going overseas to have a HOLIDAY, NOT PUT MORE MONEY INTO YOUR POCKETS! Disguistingly incompetent tour group, NEVER AGAIN! I highly recommend everyone else to NOT BE PART OF THEIR TOURS ANYWHERE!
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Voon Yee Vee on Google
โ โ โ โ โ Friendly and trustable travel agent. Have bought cruise packages a few times here, with very competitive price.
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Esther Ong on Google
โ โ โ โ โ The above matter and notice from your company dated 21 January 2022 on the cancellation of Star Pisces Sailing. We have made a full payment as per Tax Invoice doc No HJK35435 amounting to RM1,498. Please refer to attached invoice and payment receipts. However, we totally regret to know that when your company cancel the trip, we have been forced to pay you an administration fee amount to RM205 per person, and the refund will be paid only after August 2022. We have been given two other options, but there will be additional cost to us for another alternative trips, which is totally unfair to us. As such, we would like to demand your company to pay us full refund, by or on 28 January 2022, otherwise we will make further action, including legal action, if necessary. The company didn't pay us full refund. We already proceed to Malaysia Tourism Motac and will be proceed to tribunal court.
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