J&T EXPRESS JHR417 bandar seri alam

Fast and helpful..

Good service. Clean environment

Very friendly staff a young boy and good in explaination when i ask a few question . Would recomended this branch j&t ..

Fast service.. thumbs up

Always smiling & very friendly service (only this branch ?)

Paste wrong sticker address to wrong parcel. Call up to them and they said will make report regards this. Ask when will get the answer they said not sure. Lousy service

I comment here because I couldn't find any feedback section on J&T website, and I would like to feedback on my bad experiences. I went for few times and I did met nice staffs, they are good and caring. However, there were two times I went there and met the same staffs that gave me bad experiences both times. That was the first time I start learning shipping and I went there to buy courier bag and ask for the international shipping rate. They won't give the courier bag to me for a long time (at last they did slowly take out the bag), and I asked for the international shipping rate but end up they stopped me from shipping the prohibited items that I never mentioned what I gonna deliver. At last, they never tell me the shipping rate and keep tell me something not relevant to my question. The next time I went for the international shipping, I packed nicely for the package to prevent items broken and they just told me they need to open to check and told me next time I shouldn't pack for international shipping because they need to check. I understand the checking, but why they didn't told me what should I aware for international shipping last time???? Coincidentally there was a customer came and asked for the same question I asked last time and they answered him nicely and being so caring to give him a form and tell him may fill up the form before come. Sorry?? Why I didn't get it last time?? That day I filled the form and wait them to unpack my package and pack it back for an hour...They promised me they will pack back my package nicely, but end up there was some space and I asked for fill in with paper or bubble wrap to prevent the biscuits break into pieces, one staff not serving me came and said "Aiya got empty space meh?" Is that how your staffs treat our package? How can we trust them treat our package nicely? Isn't they should take care of every package as their own package? I am a person who rarely leave comment especially bad comment. Your staffs did gave me a bad experiences for two times and it is bad enough for me to come here comment my feelings. I won't go to this outlet again although it is the outlet near me the most.

Plssssssss.... don't use this useless service if you are sending any urgent pkg. Mine promised 3days.... now day 5 still no update. Unable to check with anyone. CS hotline macam sial. Chat lagi stupid.