J&T Express Johor - SILC Gelang Patah (JHR312 - 612)
2.3/5
★
based on 8 reviews
Contact J&T Express Johor - SILC Gelang Patah (JHR312 / 612)
| Address : | 25, Jalan SiLC 2/1, Kawasan Perindustrian SILC, 79200 Nusajaya, Johor, Malaysia |
| Phone : | 📞 +89 |
| Website : | https://www.jtexpress.my/ |
| Categories : | |
| City : | 马来西亚 Johor |
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s p Choong on Google
★ ★ ★ ★ ★ The centre is piled up with goods which are in a mess that they don't entertain self collection now giving reason that they are still in transit from 313 to 613 and vice versa which are in the same location.
The fact is they are short of manpower to deliver and the low pay rate can't attract permanent staff who will move and work to Singapore once the chance is available. This is going to be a a problem
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Misheel Margad on Google
★ ★ ★ ★ ★ Very bad service. If order transit thru this branch it always stuck there.
1. Bad weather- lies
2. Under investigation
3. Failed to attempt.
Always making false statements.
This time I am really mad at their service. Before I was waiting patiently. I ordered baking supplies from Johor to Johor. Gosh it is taking forever. Now it is on 8th day. There are baking chocolates, butters and all fragile things inside.
Worst carrier ever !!!!!!
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chia chia on Google
★ ★ ★ ★ ★ Champion of the delay deliver J&T in Malaysia. My exprience 80% of parcel will stuck here for weeks. Once your parcel masuk this branch 612, good luck to you.
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hnna on Google
★ ★ ★ ★ ★ My orders are stuck here since 22/4/2022. Has not arrived till today 10/5/2022 and i have no idea if they will ever arrive. they won’t allow self pickup even tho its already nearby my house. Very hard to reach on the phone also. Pls if you cant do your job properly then just let us pick up our things ourself.
24th May 2022 update: Dah sebulan. Still hasn’t arrived. It says that the parcel is “under investigation”. Walaupun haritu dah out for delivery, it failed and never came. Bila tanya kata nanti dia hantar tapi tak hantar2. Great service ??
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S S on Google
★ ★ ★ ★ ★ The service is getting sucks day by day! It is a total nightmare when get your parcels delivered by J&T. J&T Gelang Patah specifically used to be the fastest courier service I ever known. Send today, received tomorrow kinda courier. But now, send today probably next 2 weeks belum tentu sampai. Improve your service please! Bad weather la, under investigation la, all kind of nonsense!
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BFI20-C1 Chin Zhi Xyen on Google
★ ★ ★ ★ ★ Very very bad service. Never call me when parcel arrives and directly return to the hub again. And the points is that hub never update my parcel after that! When I call JNT then the customer service ask me cancel the order??!!! Halo, JHR312 if you’re not able to provide the service then pls close your shop la. Let ppl keep calling you… Is it funny?
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faiz mispan on Google
★ ★ ★ ★ ★ Very, very, very bad service. J&T is holding my parcel for many days with reason of bad weather. I live a few km away and the weather is good. After 3 days, the status changed to "under investigate". Very poor service. ?
An update (27/05/2022) - My parcel still stuck for more than a week at the same location. Call never pick up. Thanks J&T for making me lose my trust. If I could vote for 0 star, I'd have done that.
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Auf Ahmad on Google
★ ★ ★ ★ ★ First time encounter this issue. Parcel arrive at this facility since 26/5 yet they didn’t deliver it until 2/6. 7 days & last status update was on 31/5. The call center informed self pick up available from 12pm - 4pm & they also will lodge a report but it takes 4 days to be solved. So, I went & pick up the parcels at the facility by myself. Luckily, they are fast & got all my parcel in good condition.
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