Jabatan Ketua Pengarah Tanah & Galian (Persekutuan) Kuala Terengganu, Negeri Terengganu
3/5
★
based on 6 reviews
Contact Jabatan Ketua Pengarah Tanah & Galian (Persekutuan) Kuala Terengganu, Negeri Terengganu
| Address : | Unit 27.01-05, Kuala Terengganu Business Centre ( KTBC ), Jalan Sultan Mohamad, Terengganu, 21100 Kuala Terengganu, Malaysia |
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| Phone : | 📞 +999 | ||||||||||||||
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| City : | Kuala Terengganu |
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Mohd Alwi Rahman on Google
★ ★ ★ ★ ★ |
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nur zahidah on Google
★ ★ ★ ★ ★ call memang tak jawab , banyak kali call
last2 saya submit online sahaja di Easylaw.my , nak call pun senang je laju je angkat
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Ibnu Syed on Google
★ ★ ★ ★ ★ Mudah berurusan dengan pegawai di kaunter
 Easy to deal with officers at the counter
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Wan Mohd Rosdi Wan Ahmad on Google
★ ★ ★ ★ ★ Col tak jawab
Col didn't answer
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Nursabrina Mansor on Google
★ ★ ★ ★ ★ layanan yang sangat baik dan berbudi bahasa. penerangan yang diberikan jelas. terima kasih encik yang entertain sy pada 23/9/2021 @ 8.15am
Excellent and courteous service. the description given is clear. thank you sir for entertaining sy on 23/9/2021 @ 8.15am
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Azwan Azizi Alias on Google
★ ★ ★ ★ ★ Pengalaman berurusan yang sangat tidak elok di unit pembahagian harta pusaka. Datang mendaftar menulis nama di pintu masuk, tanpa ada yang menjaga. Pegawai 'sibuk' di meja masing2, tiada yang menjaga di kaunter. Arahan di pintu masuk 'untuk tunggu sebelum boleh dipanggil masuk', tapi sampai kesudah tiada yang menyapa. Masuk tunggu di kerusi, masih tiada yang menyapa walaupun ramai staf di dalam. Staf sibuk bermain phone sambil menghadap ke belakang. Apabila ditegur 'nak kena ambil nombor ke baru boleh berurusan', baru ada yang datang nak menyapa. Layanan pula seperti acuh tak acuh, tiada kemesraan berurusan dengan pelanggan. Dokumen yang dihantar tak diperiksa dengan teliti, samada lengkap ataupun tidak. Semasa saya sedang menyelesaikan dokumen saya, datang seorang pakcik yang juga tidak dilayan, hanya dibiarkan tunggu di kerusi. Apabila saya tegur ada pelanggan lain yang datang, baru pegawai tersebut berhenti bermain phone untuk melayan pakcik berkenaan. Silalah ubah cara layanan, bukan semua yang datang arif tentang hal harta pusaka, apabila menjawab, jawablah dengan mesra, bukan dengan perasaan malas. Semoga perkhidmatan dapat dibaiktaraf demi menjaga imej jabatan anda.
Very bad dealing experience in estate division unit. Come register to write the name at the entrance, without anyone guarding. Officers are 'busy' at their respective desks2, no one is watching at the counter. Instructions at the entrance 'to wait before you can be called in', but until after no one greeted. Entered waiting in a chair, still no one greeted even though many staff inside. Staff are busy playing phone while facing backwards. When reprimanded 'want to take the number to the new can deal', then someone came to greet. The service is like indifference, no friendliness dealing with customers. Documents submitted are not carefully examined, whether complete or not. While I was finishing my documents, came an uncle who was also not entertained, just left waiting in a chair. When I reprimanded another customer who came, the officer just stopped playing the phone to serve the uncle. Please change the way of service, not everyone who comes to know about inheritance, when answering, answer warmly, not with a feeling of laziness. Hopefully the service can be upgraded to maintain the image of your department.
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