Kaodim Malaysia HQ Office - 47400 Petaling Jaya
3.3/5
★
based on 8 reviews
Contact Kaodim Malaysia HQ Office
| Address : | B, Uptown, 5, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia |
| Website : | https://www.kaodim.com/ |
| Categories : | |
| City : | Selangor |
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YN Tang on Google
★ ★ ★ ★ ★ Great concept. but badly executed.
I initially tot its not kaodims fault as they are just the platform.
their vendors are as worst and as unprofessional as it can get. jobs are done in a "chin chai" manner. did more damage to the floor than actually serviced the aircon. i really tot the vendor is bad.
until i get in touch with their customer service.... i assure you. they gonna drag for a few months without replies and solution or even solving a damn thing.
they just gonna play ping pong with you and drag till you forget about it and move on.
looking at all their 1 stars reviews... use with extreme caution. Goodluck.
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Calvin Seak on Google
★ ★ ★ ★ ★ Took kaodim to service my aircond, unfortunately after servicing it became worst as it’s totally blowing hot air after over a month and kaodim replied that the guarantee is only within 30 days.. definitely the last time I’ll be using them.. It’s really unfair that such policy is imposed as I paid extra for gas as well.. how will I have the confidence to choose kaodim in the near future if we as the end user is not covered
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sepakat uphm IAMPREM on Google
★ ★ ★ ★ ★ I’m vendor I trusted Kaodim since it’s 2018 very trustworthy both side can do direct deal with customer and review its most important Kaodim make vendor more responsibility on price and job
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Gavin YB on Google
★ ★ ★ ★ ★ Hello. I think kaodim need to start screening vendors. This is the 2nd vendor I booked for house cleaning. A week ago, I booked for today morning @ 9:30am. No Show again. The last vendor I booked came 30 mins late 1st session. 2nd session, booked morning show up afternoon. 3rd session no show. This is very bad. 2 vendors all atleast 1 no show and always late. Average Reliability is 100% no show. You need to do something about this. Frustrated customer.
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Keldy Kuang on Google
★ ★ ★ ★ ★ All the 30days kaodim service guarantee is a scam, do not use their cleaning service, you will be deep regret
You can see the photos I attached below
When I complain, they said will help me contact the service provider, guess what? 5 days no response until I texted them again then only they response(attached email)
Lastly, they said 850sqft , 2 hours and 2 cleaners, not enough time to clean, wow, amazing, only 6 tables n one big round table, 2 toilet n one small pantry, not enough time to clean, amazing
Beware kaodim service guarantee scam, thanks
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Sandra Li on Google
★ ★ ★ ★ ★ Vendor comfirm appointment with me before the day. But next day they no show at all. My booking is 9.30am but until 10am also did'nt see them. I call to the cleaner she look like doesn't know the schedule and need comfirm with her company again ??
Then I contact to vendor again she said the roads is block. The road closure in KL for the demonstrations was yesterday, and the road section is already open. Even if the road is closed, there are other roads that can be used. After that the vendor "seri cleaning services" no reply my message at all.
This is the first booking with kaodim then I not dare to use again.
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Adrian Liew on Google
★ ★ ★ ★ ★ Serviced aircond because it was blowing hot air, vendor asked to replace coil sensor and capacitor 30, overpriced compared to market price, total at RM260. The second day it was still blowing hot air, vendor said it is due to compressor prob and it might need to replace the whole unit. What was the point on replacing the stuff in the first place? The price of the parts were also not competitive and not controlled by the Kaodim. I recommend to contact your close contacts instead of using Kaodim.
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Jasmine Cheng on Google
★ ★ ★ ★ ★ Worst experience ever. Been using kaodim for weekly house cleaning a few months now. And have changed 3 vendors in total. Why does kaodim keep terminating their vendors without any replacement and prior notice? So called professional platform but service and support sucks. Customer service is slow or never respond. Phone line always no answer. I wonder how this company still operating.
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