KFC Petronas Semabok DT - 75050
2.6/5
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based on 8 reviews
Contact KFC Petronas Semabok DT
| Address : | Lot 762 &763, Jalan Tun Razak ( Lebuh AMJ ), Mukim Semabok, Daerah, 75050, Malacca, Malaysia |
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| Phone : | π +99 | ||||||||||||||
| Website : | https://kfc.com.my/ | ||||||||||||||
| Opening hours : |
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| City : | Malacca | ||||||||||||||
| Description : | Restaurant chain known for its buckets of fried chicken, plus wings & sides. |
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Daryl Wong on Google
β β β β β You can walk in without opening doors. There's an smart KFC employee to wishes you great welcome. :)
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Ψ±Ψ§Ω on Google
β β β β β the staff named iman is very friendly with customer ??
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Denise Ong on Google
β β β β β We ordered 2 dinner plates and 3 snack plates. With the order being repeated back and forth between us and the server, you'd think that they got the order right. Somehow, we got 4 dinner plates and only 1 snack plate. Our drinks weren't even given to us and in our haste, we didn't stop to check. Plus, the service was extremely slow for a fast food joint.
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Siti noraliza Md rasul on Google
β β β β β Very slow service. Order drive thru but need to wait at the parking lot on a average time 10-20 min. Happened EVERYTIME. Please improve
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Muhamad Firdaus on Google
β β β β β I had a terrible experience in KFC PETRONAS SEMABOK. I ordered chicken nuggets and wedges and they had me waiting for more than half an hour there. what makes me frustrated most is that customers that came after me had received their order and I havenβt. They said that they only had nuggets, wedges, and fries on their menu and they had no items left on the menu that night. But they still make me wait that long even when I ordered simple stuff that can be served immediately. If I came to Macdonald and ask for fries or ice cream or any other snacks that are easy to serve and wouldnβt take much time to serve they would prioritize serving those that they can serve immediately but the same experience canβt be said for KFC. I loved the KFC menu and I love eating all the snacks there and i wouldnβt mind waiting for half an hour for chicken or burgers but when you make me wait for half an hour for wedges and nuggets that just make me disappointed in KFC services and management on how they prioritize orders. I know KFC can be better and KFC is one of my favorite fast-food chains. Itβs just the management in KFC PETRONAS SEMABOK needs to be improved.
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Ewan Ed on Google
β β β β β Today is the 2nd time they missed an item in my delivery order. Called the outlet from googled number but number is not in service. Called the toll-free customer service number & been cut off twice, only the 3rd call was answered & thankfully they promised to deliver the missing item asap. I don't think the outlet's staffs are vigilant enough to ensure a complete order job.
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MIAA MIAA on Google
β β β β β Out of Stock No Chicken Here Today, Wasted My Time Standing In Line To Get The Bad News, The Manager Himself Should stand By The door And Tell The customers About This
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Mohd Hairul Azhar on Google
β β β β β The worst place ever. We line up for a drive-thru for about 30 minutes. Once we arrived at the order point, nobody entertained us for about 2/3 minutes. We called for assistance but got no answer from the KFC staff. SILENT and a misstatement notice show "Temporarily closed. Under maintenance". Is it so difficult to say, "Hi, Welcome to KFC. Can you wait for a while?"
Once we arrived at the delivery point, the staff did not look at us. So we decided to order inside for takeaway. Many customers are waiting, and were told it takes 45 minutes to prepare the meals.
We do not believe that KFC has to prepare its meal for more than 15 minutes.
They suppose to prepare the meal earlier and, within experience, will know the total inventory required during the festive season.
We saw the manager and staff mingled around outside the restaurant during this hour.
Generally, when the crowd/customer is vast, the management will reschedule the staff breaking/resting time until it is manageable.
We went out empty-handed. This is the worst outlet we have ever visited.
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