Klinik Haiwan & Surgeri Darul Aman
4.3/5
★
based on 8 reviews
Contact Klinik Haiwan & Surgeri Darul Aman
| Address : | No 255 ground floor , kompleks perniagaan, Taman Mergong Jaya, 05150 Alor Setar, Kedah, Malaysia |
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| Phone : | 📞 +779 | ||||||||||||||
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| City : | Kedah |
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Nazita Ibrahim on Google
★ ★ ★ ★ ★ The vets are good! Excellent, friendly, knowledgeable, and professional.
The clinic assistants? Not so! They're rude and lazy. They seem to care about talking to each other more than assisting the customers/patients who are waiting. They should spend more time cleaning the clinic than gossiping and joking around. The clinic looks like it's getting dirtier and dirtier.
I'm really half-hearted about visiting them again. Last 2 visits have been horrible.
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asleena ramli on Google
★ ★ ★ ★ ★ The doctor will help you in nursing your pet the right way
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Aina Shukri on Google
★ ★ ★ ★ ★ The Drs are great, the staffs are friendly and helpful. The only downside to this place is the waiting time, otherwise your pet will be in a good care.
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Yang Terbaik Channel on Google
★ ★ ★ ★ ★ Weekend really busy.. recommend to come weekdays.. doctor really friendly..
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Hui Yeng Tong on Google
★ ★ ★ ★ ★ Been a loyal customer in this vet clinic for the past 2.5 years but today’s experience is too terrible.
Wanted to spay my dog, booked an appt at 11am 19/12 via walk in (1 week earlier) and via phone call yesterday to confirm my appointment, and we did mention that we don’t want to board our dog. Happily brought our dog to the clinic at 11am just to find out that the surgeon in charge wasn’t in yet. But that’s okay, we do understand. Receptionist said surgeon will be in at around 12pm or maybe later, so we brought our dog back and requested the receptionist to call back if doctor’s in.
Zero call from receptionist, hence we called back to the clinic at 12pm, doctor’s in but attending other pet, okay that’s still understandable… and then to our surprise, the receptionist told that Dr is heading to Kangar later?♀️ Dr will proceed with your dog’s operation in the midnight. When i tryna reconfirm back whether Dr will really go to Kangar, the receptionist said no and you can bring your dog now.
So at 12:30pm, we are here again with our dog, and again informed that we have to wait for another 4 dogs to finish their operation because when we weren’t there, another customer came in. What’s the point of your appointment system actually? The previous receptionist refused to even talk to us, another receptionist came and told that he will immediately called us once Dr is done with the 4 dog’s surgery.
We agreed to that again and left, and guess what? No call again for another 2 hours. We went directly to the clinic again at 2:30pm just to find out that they are still doing the first dog’s operation!
If it’s so, why can’t your receptionist called and informed us that today is no longer possible for operations? What’s the actual function of your appointment system?
My poor pup actually starved since last night and vomited because she is just too hungry.
No remorse from your staff or anything! No next time!
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Weevi Tan on Google
★ ★ ★ ★ ★ Appointment are literally useless in this clinic. Made an appointment 2 weeks back, confirm the appointment time day before the operation, arrive at the appointment time and was told doctor is not around.
The front desk promise to call when doctor arrived but didn't.
When we went back to the clinic again after an hour we have to wait 6 more hours since our slot had been taken up by other pet who just arrived. My pet already fasting for 12 hours before the appointment time and have to wait for 6 more hours for operation.
What kind of nonsense is this?
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Eve Lim on Google
★ ★ ★ ★ ★ First time bringing my little girl to get dog vaccine , services are great , Dr Tew was very good patient to her and professional on treatment, just the waiting time might be longer due to some emergency cases happened
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Izzul Dzakirin Muhammad on Google
★ ★ ★ ★ ★ Good service, nice doctor, affordable price.
The prices charged for check-ups, follow-ups and treatments are much cheaper than the other vets I've gone around Alor Setar.
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