Langat Catering Management Sdn Bhd - Selangor
4/5
★
based on 4 reviews
Contact Langat Catering Management Sdn Bhd
| Address : | No. 9, Jalan Tenaga, Taman Tenaga, 43000 Kajang, SelangorNo. 9, Jalan Tenaga, Taman Tenaga, 43000, Kajang, Selangor, 43000, Malaysia |
| Phone : | 📞 +8797 |
| Postal code : | 43000 |
| Categories : |
Caterer
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mohd nizam on Google
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Lcmsb Langat on Google
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Azzwan Amer on Google
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Lily Khadijah on Google
★ ★ ★ ★ ★ THE WORST EXPERIENCE AND SHE DIDNT EVEN SAY SORRY OR REPLIED TO OUR FEEDBACKS!!!
Assalamualaikum Li****. Sejujurnya saya sangat kecewa dengan servis Langat Catering. Ini antara sebab-sebabnya.
1. Orang kanopi langsung tak contact saya. Tetiba je muncul depan pintu rumah 6.30 jumaat ptg. Majlis saya pagi sabtu. Walaupun kanopi hanya satu, tapi jangan buat customer tertunggu-tunggu. Seharian saya tunggu. Setidak-tidaknya call la customer pukul berapa boleh datang dan tepati waktu yg dijanjikan.
2. Awak pun tahu majlis saya Sabtu jam 10 pagi. awak cakap makanan bergerak dari Teras Jernang pukul 9. Tapi makanan hanya tiba di rumah saya pukul 10.30 pagi. Dan ambil masa tambahan 30 minit untuk set-up. Tetamu semua terpaksa menunggu sejam.
3. Yang dipersetujui, ada air mineral. Realiti, sebotol air mineral pun takda.
4. Kuih cucur badak pun ada banyak yang hangit/rentung. Tapi, bahagian hitam pandai pulak disusun bahagian bawah. Sepatutnya saya tangkap gambar tapi saya pun busy tadi tak sempat. Kalau dah tau hangit/rentung tu, janganlah serve.
5. Kita persetujui talam tokyo macam dalam quotation. Kenapa yang sampai seri muka?
6. Awak cakap ada teko basuh tangan. Realiti, sebiji teko pun takda.
7. awak cakap piring kuih akan disediakan percuma sekiranya kami order kuih. Kalau tak order kuih, nak piring aje, kena sewa. Tapi yang sampai tadi piring plastik (disposable)? Kalau saya tahu piring plastik, baik saya beli sendiri piring plastik tu.
8. Awak suruh tukang bancuh air belajar buat teh tarik dulu ya. Belum boleh dipanggil teh tarik kalau rasa mcm minum susu cair je.
Makanan ayam masak merah nasi tomato daging acar jelatah semua okay. Alhamdulilah.
Dengan semua kesilapan di atas, secara purata, we are very upset. team awak seharusnya handle dengan cekap dan professional. Katering kanopi semua berbayar. Bukan percuma. Kita bayar apa yg ada dlm quotation. Sediakanlah apa yg sepatutnya telah dibayar oleh customer.
 THE WORST EXPERIENCE AND SHE DIDNT EVEN SAY SORRY OR REPLIED TO OUR FEEDBACKS !!!
Assalamualaikum Li ****. To be honest, I was very disappointed with Langat Catering's service. This is one of the reasons.
1. The canopy person did not contact me directly. Suddenly, he appeared in front of the door at 6.30 on Friday afternoon. My party is Saturday morning. Although the canopy is only one, but do not make customers wait. I waited all day. At least call the customer at what time he can come and be on time as promised.
2. You also know my party is Saturday at 10am. You said the food moved from Teras Jernang at 9. But the food only arrived at my house at 10.30 am. And take an extra 30 minutes for set-up. Guests all had to wait an hour.
3. Agreed, there is mineral water. In reality, not even a bottle of mineral water.
4. There are also a lot of rhinoceros cakes that are hot. But, the black part is cleverly arranged at the bottom. I was supposed to take a picture but I wasn't too busy. If you know it's hot, don't serve.
5. We agree on the kind of tokyo tray in the quotation. Why is that up to the face series?
6. You said there was a hand -washing kettle. Reality, not a single teapot.
7. You said a cake plate will be provided for free if we order a cake. If you don't order a cake, just want a plate, you have to rent it. But what about the plastic plate (disposable)? If I knew plastic plates, I'd better buy the plastic plates myself.
8. You told the water mixer to learn how to make teh tarik first. It can't be called teh tarik if it tastes like drinking liquid milk.
Red cooked chicken food tomato rice pickled meat jelatah all okay. Praise be to God.
With all of the above mistakes, on average, we are very upset. Your team should handle it efficiently and professionally. Canopy catering is all paid. Not free. We pay what is in the quotation. Provide what should have been paid by the customer.
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