Lobby Cafe - 69000 Genting Highlands Resort

Totally overpriced, food is no hot when served & totally out

Nasi Ayam was good but expensive.

Nice but too many people

For this price, I can get much better breakfast elsewhere in nearby eateries. The Nasi Lemak set, I was given some gravy, half hard boiled egg (cold) and slices of cucumber, some ikan bilis and plenty of rice (cold). I was simply shocked ? at the quality. I see many gullible tourists eating here as well. The breakfast photos at the entrance was enticing until I saw the dish served. The worst Nasi Lemak I had in Malaysia, was served in this Genting Hotel.

Really bad experience with the two nasik lemak we had there as our teatime. Slices of cucumbers has turned bad and we can’t really tell when we had them with curry and sambal gravy. We only realised it has turn sour when we eat as it is. Disappointed with the low awareness on how to handle the raw cucumber properly. If don’t know how to preserve raw vegetables, it is better not to serve them. For people with low immune system, they might get stomachache after eating dirty raw vegetables. Please look into this matter seriously. Thank you.

Perhaps the most disgusting food in Genting. It was a disastrous decision to eat there. Food was horribly cold - chicken drumstick was hard as a rock, rice and curry gravy also tasted bad. Poor quality food and overpriced. I’m not surprised if the food were leftovers from the previous day. Don’t ever go there!

Date of visit: 12/12/2020, 10am Recommendation: Do not visit this cafe at all costs. Service was extremely slow. We waited 15 minutes and asked twice for a cup of coffee, was told by staff to wait, and decided not to order coffee in the end. As the cafe is representing an international resort world establishment, it's a shame that efficiency at this cafe is super obviously lacking. Directions to purchase food are not clear at all. They made us wait at the wrong station without informing us. There was no staff manning the first station upon queuing up. We waited at the Nasi Lemak station, hoping to get dim sum and loh mah kai, and after a long while was told that all dim sum and loh mah kai was not available. Thus limited menu options.Then we told if we didn't want Nasi Lemak or Chicken Noodle Soup, we supposed to order the Roti Canai at the next station instead. Waste of time, especially since we had to queue up for the next station. For roti canai station there was not enough staff. Only one lady was cooking and the wait for roti canai was long. Almost half an hour of standing at the station to get our meals. There was milo offer but had to pay full price . Offer was buy 1 get 1 free. There was so much advertising for this offer, going as far as placing cards on every table and pasting it on walls and counters and stations. But failed in specifying whether it was limited to ice milo only . After all it was stated on the advertisement that images were for illustration purposes. Originally want to get ice milo at the milo machine and couldn't seem to get the machine to work , then after a terribly long while, we were told we could only get hot milo at the machine after staff also were confused at the machine, then later was told at the cashier that offer didn't apply to hot milo. Price is quite high for the small amount of food given. Nasi Lemak was without ikan bilis. Too much rice and too few ingredients. However, surprising enough, it was the least of our concerns. My advice is to close shop. Do not allow the bad service and overall horrid experience ruin your reputation. Recommendation to customers is to not come back again. Left unsatisfied. Scammed of money and time. Coming here would ruin your start of the day.

Overpriced food with bad taste! The staff at the counter has a bad attitude. Dont ever visit here.