Machines Service Suria KLCC Apple Authorised Service Provider
4.6/5
★
based on 8 reviews
Contact Machines Service Suria KLCC Apple Authorised Service Provider
| Address : | Lot 316B & 316C, 3rd Floor, Suria KLCC, City Centre, 50088 Kuala Lumpur, Malaysia |
| Website : | https://www.machines.com.my/pages/service |
| Categories : | |
| City : | KUALA LUMPUR |
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Nazhri Zain on Google
★ ★ ★ ★ ★ The whole process was quite fast (other than waiting in line in getting to the service counter). Be prepared to wait for 15 minutes as they check your phone in extensive detail and running some diagnostics. Machines promised 7-14 days but the phone (which I had to replace the cracked display) was done within 4 days. Prices to replace the display (original) is the cheapest as compared to other outlets.
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Zharif Azuwan on Google
★ ★ ★ ★ ★ The procedure is quick and easy. Was able to get an appointment on the same day, and got my AirPods replaced within the week
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Nazatul Syafiqah on Google
★ ★ ★ ★ ★ My experience throughout sending, waiting and collecting my phone was smooth and amazing. Technician staff assigned to me (the blonde hair guy) was very helpful and friendly. Other staffs at service counter also gave me adequate information and suggestion throughout the process. Thank you :)
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arusha hewa on Google
★ ★ ★ ★ ★ My experience was really smooth. Staff was very friendly as well, Raz helped me purchase my phone and set it up very quickly. Was happy with the help that i got! ??☺️
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Zulainiah Abdul Rashed on Google
★ ★ ★ ★ ★ The diagnostic from Machine KLCC took exactly 14 days, its only happening after following up through phone call.
My guess the volumeness makes the service quite slow. I got the quotation immediately after following up but I must say its quite expensive to repair an apple product. Might as well buy a new one to replace.
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Darwish Maulid on Google
★ ★ ★ ★ ★ The customer service representative is extremely rude. Also, they are supposed to also replace my sim card tray with a new one but it was not done and did not take accountability for their mistake. Will not purchase anything from this company ever again. I have to give them 1 star as if I didn't, I could not post this. They don't deserve a single star!!!
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Mohammad Syafiq Ahmad Tajuddin on Google
★ ★ ★ ★ ★ Very poor service. I send my phone to change my battery and it took a month to get my phone back. I didn't take out my sim card as i thought it'll only take a couple of hours to change battery. Now, my sim card is missing and I don't know how on earth can I retrieve my sim card. Please compensate me immediately and take some proper actions. Very very very poor service from machines KLCC. They didn't live up to their standards.
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Habsham Hussain on Google
★ ★ ★ ★ ★ love it when they attend to you promptly, each one of them willing to help out no matter how busy it is in the store.
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