MAG EYEWEAR

3/5 based on 5 reviews

Contact MAG EYEWEAR

Address :

Seksyen 14, 40000 Shah Alam, Selangor, Malaysia

Categories :
City : SELANGOR

Seksyen 14, 40000 Shah Alam, Selangor, Malaysia
C
CW Khew on Google

M
Mahmoud Badran on Google

No real after sale service, just waste your time to forget and feel boring, that was in Puchong branch.
A
Azman Alias on Google

Strategically located . . . . .
K
Kim T.J on Google

Reasonable low price for a good products . A lots selection.
F
Fifie Yahya on Google

So I bought a sunglasses at SACC outlet back in January that cost me rm500+ with power lenses..One day I accidently bend the frame.So yesterday (saturday 14 july 2018, night at 9+pm) I seek for their 'PROFESSIONAL' help to straighten it again. Dennis, the staff broke the frame. He then asked me to choose another frame...so almost 20 minutes gone (I WAS WITH MY HUBBY AND BABY) looking for the suitable frame that can fit my sunglasses lenses and I don't wish to choose from the normal reading frame but seems like I have no choice. After so long time I was there..he told me the frame will cost me rm67 to replace it. It was not about the money coz I definitely can afford it..but the question is here..Why should I pay for something that your staff did??If he can't repair it, he can just ANALYSE it first and tell me the problem..before made the mistake and asking me to PAY for it! He said the frame that I got is no longer under warranty but there was NO BLACK AND WHITE mentioned it. There was another RUDE chinese lady which I didn't get her name was shouting and ask me to viral this case and dare to said don't buy la from this company then?? hello, I have spent 500+ in this shop and I'm just looking for a good after sales service! funny that I realized your company MAXIM MERCHANT SDN BHD don't even have a company website! WHY SHOULD I PAY FOR SOMETHING THAT CAUSED BY YOUR STAFF??? its not about rm67 here.. it's about unprofessional your staffs service is. Broke my frame and I got to pay for more. THIS IS UNACCEPTABLE coz now I dont have frame to use DAILY and it's a big problem for me. I want a replacement, apology for broking my frame or refund!

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