Mango's Tropical Cafe TREC - 55000 Kuala Lumpur
3.9/5
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based on 8 reviews
Contact Mango's Tropical Cafe TREC
| Address : | Jln Tun Razak, Royal Selangor Golf Club, 55000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
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| Phone : | π +7 | ||||||||||||||
| Opening hours : |
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| Categories : |
Bar
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Tiffany on Google
β β β β β I had a very bad experience in Mango Tropical Cafe, in my very first visit there. I had placed my mobile phone on the table and it was stolen when I was not aware. I lodged a complain in the lost and found in their office, and was informed to come the next day to view the CCTV. The next day, my friend and I came to their premise, and spent hours waiting, because we kept being misinformed on the timing of the arrival of the head of security. Almost everyone was uncooperative and tried to prevent us from viewing the CCTV. According to the staff, many things go missing there, many mobile phones gets stolen and there was no point for me to view the CCTV. I still insisted to view the CCTV, as I felt it was unfair and they were uncooperative. But all my efforts went unaided.
Eventually I was not able to view the CCTV, and therefore lodge a police report against the premise.
It is sad & disappointing that the premise do not look out for their customers. I had my mobile phone for years, but in one visit, my first, it was stolen and worse, the management rendered no help or consolation in trying to help me with the situation. This will be my last visit there.
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Brutus Blade on Google
β β β β β NICE VOCAL FROM LIVE BANDS...BUT THE CHOICE OF SONGS OK OK...
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A K on Google
β β β β β Not Recommended At all.
I always use to go to this place and was a long time customer which i think the management doesnt appreciate as per my recent experience after they revised their policy.
Previously there was no cover charge to enter the premises but now they have since their business started to shine. I purchased a bottle JW BL for RM443 had few drinks with my friend the remianing which was like 75% we asked them to park. Upon my next visit the very next day first the arrogant and rude security wouldnt let me in without the cover charge until i showed him the card for my parked bottle.
That too he let me in with a very Rude arrogant face as if i asked him for free drinks. So I manage to get through and was waiting for my friend to join me but when he arrived as usual the security stopped him and asked him to pay cover charge even though we had a bottle which was just purchased a day before. My friend paid the cover charge. I then asked the chinese lady from Mangoβs management that is that how we will be treated now that you wouldnt even allow anyone to come and join me if i have a bottle the lady arrognatly replied its their policy now that if you park your bottle they will allow only 1 person to enter and any others will have to pay the cover charge. My advice to those who usually go for 2 or 3 bottle promo as its cheap and the remaining bottles they park, dont do it anymore! cuz it will now cost you more since they will aks you for the cover charge when you want to enter the bar again next time.
There are alot of other places at trec to go beside this. The security and the management sucks due to their arrogance and rudeness. They dont know what customer service is. All they now care about is the money. Bring your friends to some place else to have a good time but not this place.
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β«ΩΩΨ± Shafinaz (βͺShaβ¬β)β¬β on Google
β β β β β It's a good place. More spacious compared to mango in Changkat. They have friendly staffs around, the live band is good, they have big talent those people. Drinks and services is the best
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Afzaal Ahmed on Google
β β β β β Would give zero but can't went there order 4 draft beers. They were flat and not nice was offered an exchange for bottle beer by bar manager. They did not arrive when we asked again he got angry and refused. He then called another manager who made us pay foe our draft beer. So we left the place. Very expansive, bad service and product. Avoid this place
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Jenna (thejulietmike) on Google
β β β β β Heard the sound of live band from level, we imagine there will be a crowd so there we headed upstairs. Shocked to see just 1 couple seated. The bar was total empty on Tuesday night, if not for their live band, we would have walked out to find other alternatives. Service and drinks were ok.
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Hairiarts on Google
β β β β β I just can give 3 stars. The choice of song not really good. But its beautiful . Relaxing. Suitable for gatherings and meeting your friend.
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Nabila Gardenia on Google
β β β β β Great place to visit as a tourist. A bit too crowded; they should limit the entries and would be nice if they answered the phone to reserve a table.
Love band is amazing and DJ really skillful. Would recommend it to anyone visiting KL.
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