McDonald's Setia Tropika
4/5
★
based on 8 reviews
Contact McDonald's Setia Tropika
| Address : | Lot 141190, Jalan Setia Tropika 1/21, Mukim Tebrau, Taman Setia Tropika, 81100 Johor Bahru, Johor, Malaysia |
| Phone : | 📞 +78 |
| Website : | https://www.mcdonalds.com.my/ |
| Categories : | |
| City : | 马来西亚 Johor |
| Description : | Classic, long-running fast-food chain known for its burgers & fries. |
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Ratno Haiddy on Google
★ ★ ★ ★ ★ Calm night environment. Suite for hang out with friends or meeting client. Nice staff and clean area. Easy to find on Maps or Waze.
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Tien Cheng Seng on Google
★ ★ ★ ★ ★ Staffs are not well trained. Ordered foods are incomplete. No initiative to satisfy customer's request. Lousy management.
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Syafiq Saib on Google
★ ★ ★ ★ ★ Place is good. Overall okay. Parking limited. Just like any other McDonalds.
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Azrul Ezaidi on Google
★ ★ ★ ★ ★ When u didnt say the size, they will auto give you large set. When u say medium size, the staff heard medium fries. When u adamant with medium size, suddenly they say the largest is medium. Funny service and rude girl staff
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orange blossom on Google
★ ★ ★ ★ ★ Worsted customer service ever since before, I understand it took 40 minutes to prepare, I gave them a chance 1hour but still nobody get back to me, then need to U turn again to follow up, the order is been sitting there, none of them care, guess what I got? She just go and laughed same goes to other staffs, there no manager come to apologize, Dato' Azmir Jaafar CEO of McDonald's, Dr Thinakaran M selvarajah, and the rest of McDonald's management boards, shame on you, is this how u trained your staffs?, rude & no manner.
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Lil Wendy on Google
★ ★ ★ ★ ★ Worst service ever! Missing ordered items and we told them to re-check what we have ordered but they still missed out. We told them to re-check the ordered items AT LEAST 3 times but they still got it wrong. Ordered for hotcakes as well, but wasn't being given the maple syrup, butter and cutleries! Given the butter then but it's all melted! Ordered for hot coffee, given cream and sugar sticks but not the stirrer. Requested for stirrer but they do not have it. For just a single order receipt, I have to go back and forth to the counter to get all the foods and stuffs done. Never freaking apologize and service is super slow. This is seriously ruining people's day! The waiting time is no joke too. They can prepare your orders halfway and do the other orders and your halfway-prepared food is no longer the 'served hot/warm'. This is so disappointing. Also, wondering why does McD even provide Happy Meal box packaging to this branch when their employees don't even bother to make use of it at all. They either just put the toys on top of our other food or put all 3 toys in a single box. We ordered few Happy Meals and we expect that we get what we paid for but in the end, we have to tell them to provide us with the box as they put all toys in a single box. They just simply pass the flat box to us upon request and don't even bother to pack the toys inside the box.I even saw them putting just toys on top of the other customers' food but lucky thing is that the particular customer doesn't have the energy to complain anymore as that customer had waited for so long that his day is also ruined. This is simply unacceptable. Does McD even train their employees or this kind of service is acceptable in their case?
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Miakana on Google
★ ★ ★ ★ ★ Chicken prosperity burger was meh because black pepper sauce is too overpower..1st and last meal for me.
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Dr Reviews on Google
★ ★ ★ ★ ★ Service is ok. The place gets really packed during peak hours such as dinner time.
Parking for the physically challenged is available. The drive thru area is a little congested, especially at the curve where you turn in to place your order especially if you are driving a bigger car.
Restrooms are available, service is usually quick, food is generally consistent.
Not all staff are well versed with basic English, so that can be a problem.
Restroom and Children's play area is also available
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