Miki Optometry - 58000 Kuala Lumpur
4.9/5
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based on 8 reviews
Contact Miki Optometry
| Address : | SHOPLOT 6 , BATU, 2, Jln Klang Lama, 58000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone : | π +89 |
| Website : | https://vpmt.my/ |
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NEO Ss on Google
β β β β β Very good service, the staffs are all very nice and patience. The specs quality is good with reasonable price. Get both my brother and my own specs here, highly recommended.
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CL on Google
β β β β β - Cheated by them twice
- Went to the shop at okr due to positive reviews and to change old glasses to clearer one, but persuaded to get 'training' glasses to 'prepare' for multifocals (I'm 41) way more expensive than normal single vision lenses and only 1/3 clear vision, they admitted after that I didn't even really have any reading power.
- Went back attended by daughter of owner Hui Li, who highly recommends Essilor lenses as replacement, end up cost nearly same (over rm800).
- Noticed side areas of both left and right lens of replacement glasses not as clear as center area but they said it's normal and I'll adapt.
- Another optometrist checked using their machine found different power for side and center areas which isn't normal.
- Went Miki again, this time owner pushed blame to manufacturer Essilor, and giving more excuses to confuse like aspheric lenses, difference in thickness resulting in different power in different areas of the lenses, etc when all I wanted was clear pair of glasses.
- Only offered partial refund at first which I refused as the time, petrol etc back and forth to change 2 pairs of glasses not my fault. When unable to nego and talk her way out anymore decides to offer full refund, which she could've done earlier.
This is a slippery con job without remorse or sympathy for trouble to customers. Stay far away!
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Sachina Dominic on Google
β β β β β Received great customer service and great prices too. Thank you, would highly recommend to get both glasses and contact lenses from here as they do a free (very thorough) eye assessment too.
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Ah jie on Google
β β β β β Did my spectacles here, optometrist is friendly and highly professional. All the staffs responded well and give the best services. Will continue supporting them.
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Eric Chung on Google
β β β β β Recently did a specs with Miki Optometry, had a really good experience here with their friendly and helpful staffs with reasonable price . Happy with their service , would come again and recommended to my family and friends . Thanks team ?? and thanks to professional help from the optom name Hui Li . ?
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Rajat Hajra on Google
β β β β β Fantastic & First class service.
I did google survey and took my chance to visit shop and received good response above my expectations on my visit.
Staffs are polite, patient and very responsive. Was able get my specs in less than 2 days.
Awesome experience and must recommend everyone.
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Wong Elaine on Google
β β β β β Went to this store for a new pair of spectacle. Selection is good and service is excellent! A details explanation was given by the optometrist after the eye test. She is very professional in handling my queries as well. Thank you so much for your patience and kudos to the customer service. Highly recommended! You guys did a great job!
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Zulieka Dewind on Google
β β β β β Superb service which went above and beyond my expectations. Special shout out to Lucas and Wong. Lucas conducted the most detailed eye exam I've ever experienced. He patiently explained each and every step and answered to all my questions with utmost professionalism. He also helped to find a pair of frames which suited my face. A few days later when I went to collect my glasses, Wong took the time to adjust my glasses to ensure the best fit. I must say, its the most comfortable pair of glasses I've ever had! He even helped to adjust my existing pair which I got from another shop and they now fit so much better. Price wise, it was very reasonable and I was very appreciative that I was not pushed to get something which I didn't need, which is typical of other optometry shops ?. Will definitely recommend to my friends and family ?
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