More Design Sdn Bhd HQ
4.2/5
★
based on 8 reviews
Contact More Design Sdn Bhd HQ
| Address : | 12, Jalan Utarid U5/26, Mah Sing Industrial Park, 40150 Shah Alam, Selangor, Malaysia |
| Phone : | 📞 +7899 |
| Website : | http://www.moredesign.com/ |
| Categories : | |
| City : | SELANGOR |
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otaktakcenter on Google
★ ★ ★ ★ ★ A comfortable and pleasurable experience throughout the purchase. Nurulhuda assisted with the purchasing, providing ample information on the material and how to keep it clean which is important to me as my family is sensitive to dust.
Overall, will recommend to others to give this place a visit if they're looking for furniture.
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Hajar ahmad rosdi on Google
★ ★ ★ ★ ★ I bought a complete set of marble dining table with chairs at their warehouse in february.. they did sent the table as promised, but without chairs.. i am waiting for my chairs after almost 3 months now, after so many excuses. I am not going to repeat buying from them.. very irresponsible..
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Wai Kit Yoong on Google
★ ★ ★ ★ ★ Emphasis on service and customer experience needs an overhaul
They've got a pretty good selection of items. Marketing activity on social media is also tops. Unfortunately they could not deliver service wise. I've ordered a sofa in December 2021. Fully paid. Cancelled my order end March 2022 with refund. Reasons as follows:
- Poor timing arrangement and customer handling. Had to wait the day till 7pm for the delivery attempt. Delivery guys took the brunt of it due to heavy delivery volume. Customer management team has no clue on delivery status and Eta's. Customers just have to wait
- Wrong SKU. Sofa that was initially sent after the 3 month wait does not match the ordered unit (wrong fabric type). Sales person admitted order entry fault and offered to reorder the correct unit subject to an additional 2 month lead time. Dining table which was delivered has mismatch of color selection. Requested to cancel the sofa. Table was rectified 2 months later
There were numerous reasons provided that allegedly contributed to the poor experience revolving around MCO and covid19.
Dear More Design management team please take note that this experience is unjustful to customers. Hoping this review helps prospective customers conduct a calculated decision on their future purchase considerations
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How Chin Chong on Google
★ ★ ★ ★ ★ I purchased this cube marble side table at the price of RM390 each on 21 April 2021. When the team delivered to my doorstep, they started unpacking and ‘sticking’ on the marble piece to the frame using a clear silicone.
Took it up from the floor for cleaning today and the marble has gone apart from the frame. I think they have to think of a better way to bond them together.
At the same time, the gold paint got off as well, leaving the metal part exposed. You can tell it’s only a very very very very thin layer of paint on.
If you are looking for something with better quality, I think you can skip, you can source from other seller.
Someone contacted me via Whatsapp on 03 June 2021 to further understand more and offered a replacement.
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ng kar choon on Google
★ ★ ★ ★ ★ Hi I having issue with my purchased mattress from More design, trying to reach ur salesman and fb messenger not receive response for a week.
The mattress that I bought is hallow and uneven and it’s just less than 1 year. Can you contact me ASAP to resolve this issue?
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kelvin ng on Google
★ ★ ★ ★ ★ superb show room with friendly staff..one convenient stop to get every things i need for my new place..
This hidden megacity live up to the name of biggest furniture show room in Malaysia. My second visit to this place is a pleasant experience, exactly the same as my my first visit one year ago. Staff here show me great hospitality and give in-depth explanation on each product that I put an eye on. Would come again for my 3rd purchase
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shohini azad on Google
★ ★ ★ ★ ★ Great experience buying the dinning table and chair. The goods are very good quality! Also excellent service from the delivery team very fast response. The price is also reasonable. Highly recommended!
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John Tan on Google
★ ★ ★ ★ ★ Headed to check out for wardrobe, but they do not have much.
Their big sales is on this coming Friday and the staffs were still waiting for their boss to finalize the pricing. Service is okay since there was only two customers including me that day.
I found out their sofa are good. Pricing also reasonable.
Environment very big like IKEA but not as neat. Some area no air-cond.
Products are reasonable (furniture).
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