MSIG Insurance (Malaysia) Bhd (Petaling Jaya branch)
3.5/5
★
based on 8 reviews
Contact MSIG Insurance (Malaysia) Bhd (Petaling Jaya branch)
| Address : | 9-3 & 11-3, Block A, No.72A, Jln Profesor Diraja Ungku Aziz, Jaya One, 46200 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +798 |
| Website : | https://www.msig.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Michael Yoong on Google
★ ★ ★ ★ ★ Best car insurance company. They have top of the line service. Never regret signing up with them.
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Abdul Muizz on Google
★ ★ ★ ★ ★ Good servis
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BestRestaurant ToEat on Google
★ ★ ★ ★ ★ No signboard outside. It is on the 3rd floor
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Christine L. on Google
★ ★ ★ ★ ★ Good experience for previous 2 visits. But always the same problem, last year is line slow so I want to pay by card and can't go through but luckily they settle that. Then this year waited for 1 hour, and this time is system slow. They said every year end system will be very slow and suggest us to renew online. So people don't come here on year end ya! Always system slow! Ask us to call customer care but the customer care never answer call.. sighh
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Stephen Abraham on Google
★ ★ ★ ★ ★ An easy to get to MSIG branch in Petaling Jaya. Otherwise, one may need to head into the heart of Kuala Lumpur. They are located in the front row of offices directly facing Jalan University. Best to park in Jaya One underground and just walk up through the driveway here. There isn't a any big signboard, but refer to the tenancy board in each block entrance to find them. When arriving, take a number and service is fairly fast as usually at least 2 or 3 staffs are manning the counters. The contact number listed here is correct, but my experience is that it's likely not answered. The call doesn't get routed to the counters, but to their internal office and unless one knows a correct extension number, it's not likely to get answered. Overall the staff in the counter helped me fairly efficiently and I was able to do the transaction in a small amount of time. They provide free coffee in a self service coffee machine.
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chris choong on Google
★ ★ ★ ★ ★ Good service.
That was before MCO.
Today around 1:45pm, my wife n I couldn't even manage to go through the front door . Both 60+ senior citizen walking up and down the complex and couldn't get in your PJ office. Why! Because I don't have the apps to scan the QR code. What will happen if your customers don't have a handphone. The lady employee must be happy we left without much fuss, since we are only a small business. We offered to give our ic n phone numbers, but the staff would rather lose us as customers. I think even the government would appreciate if we were to inform them of our details for contact tracing. I think we need to be more careful when dealing with this company based on their policies n their employee aptitude. I will definitely inform my other chat groups. REALLY DISAPPOINTED
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Uncle Lim on Google
★ ★ ★ ★ ★ Slow service and waited 30 mintues to be service despite there are only 2 customers, in cluding me. Probably counter staff wanted to go for lunch, but the one who take is fast and apolozise for the delay. Need to brush up and improve.
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mazlina bakri on Google
★ ★ ★ ★ ★ For withdrawal ncd.. on behalf of customer why must make things difficult. Ask for customer consent letter and etc. Pls make dont make things so difficult. U have called customer and some more ask for cust issue letter and i have to wait at ur office for long. Omg !! Not so convenienced.
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