New Era Sales (M) Sdn. Bhd.
4.1/5
โ
based on 8 reviews
Contact New Era Sales (M) Sdn. Bhd.
| Address : | No. 39821, Jalan Semenyih, Selangor, 43000 Kajang, Malaysia |
| Phone : | ๐ +877 |
| Categories : | |
| City : | Kajang |
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J K on Google
โ โ โ โ โ Due to pandemic, my Honda car had been laying in my garage without driving as I WFH. Went to Honda Kajang service center today for service. My car current mileage is about 38k and I was given to choose whether to service my car under 70k mileage and my warranty will be voided or to service my car now under 60k mileage and after 1 month go back to service again for mileage under 70k. I owned 7 different car brands in my house aside from Honda and they donโt give me this kind of policy. I previously trusted your brand thatโs why I bought your car but this doesnโt mean you can simply threaten me with your warranty.
Please donโt try to use your warranty to threaten your customer. You are taking benefit on those under used car. This prove that Honda car is no longer reliable even if you donโt use it, it will also breakdown!
During this situation lots of people struggling to even pay off their car instalment and you here using your freaking warranty and policy to take benefit of your customers! Do you have empathy?
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Kwan Billy on Google
โ โ โ โ โ Once customer find out car has problems back for warranty they just will give you a lot of stupid reasons say those parts are not warranty
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Fred Engel on Google
โ โ โ โ โ Best service and very efficient! Very transparent! Highly recommend service advisor named Amin Idris!
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Mukunthan Gandhi on Google
โ โ โ โ โ Useless service centre. My car has brake pad issue. They asking me to come for checking after 2 weeks. Who is going to take responsibility if any accidents happen in between. Will definitely take it up to the ministry
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Nizam on Google
โ โ โ โ โ Not recommended to service your car here. Staff not helpful. Unable to solve issue and kept telling the fault y came from the customers. Few other issues we found out and decided not to go service our car here anymore.
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Muhd Ridhwan on Google
โ โ โ โ โ Iโve went to multiple Honda Service centre, and by far this service centre is the most unpleasant experience Iโve encountered. Most of the staff was not friendly, especially the Malay Woman wearing hijab who harshly attended me at the recipient counter. Other than that, if possible just avoid washing you car at their place, even if itโs free, they donโt even bother to wipe you car after wash, leaving you with a car full of watermark ?
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RineNK clear on Google
โ โ โ โ โ The only thing good here is oil change fully synthetic, other than that you are fkked & you paid for it, expect scratches on your car, service center ignored your complaint like nothing happened. After you are fkked, and submit complaint, you need to come there again pay more $$$$$$ for another trial and error, same like any other street workshop but this one is with Honda label to charge you more.
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Sham Zahary Sudin on Google
โ โ โ โ โ A pleasant place for servicing Honda cars in Kajang... Well entertain by staff either by phone or walk in.. Complete information given on car servicing items and can request for optional items to exclude. Approximate timing is reasonable quoted by service advisor.. Recommended...
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