Perodua Service Prai Seberang Jaya
4.2/5
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based on 8 reviews
Contact Perodua Service Prai Seberang Jaya
| Address : | Industrial Park, No. 2536, Jalan Jelawat, Seberang Jaya, 13600 Perai, Penang, Malaysia |
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| Phone : | π +977 | ||||||||||||||
| Website : | http://www.perodua.com.my/ | ||||||||||||||
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| City : | Penang |
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Rachael Sharmini on Google
β β β β β When for my car service here on 26.4.2021 (AM).Very very efficient service.Their staffs were all very friendly and polite especially the staff sitting at counter 2. Well done to the whole team! Made my day.
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Hamizan Yunus on Google
β β β β β Fast Service, Quality and Efficient with a Friendly Staff...
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Mohamad Afif Khorudin on Google
β β β β β Five star. Super friendly advisors, thoroughly checked my car. Super recommended
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FADZIL BORGIJIN on Google
β β β β β Great place to servis and rest,has everything like musolla etc.
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mohammad fairoz on Google
β β β β β very friendly service staff???
comfortable waiting area..
very clean environment..
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watch me on Google
β β β β β Great experience as the area are spacious. Able to watch the mechanics repair your car through the window in the lobby. Customer service are polite and friendly. 2 hours of wait and my car service is done. Alza engine oil + oil filter + Aircond service (Gas, compressor oil, cabin filter, ect..) + Gear lever bush fixture+labour, total about RM300+
Minus 1 star because I've made appointment through phone but when I arrive there, it was not recorded in their system. Thus, I am put as a walk in customer.
Everything else is superb.
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εΌ ιΏζοΌDarkAXLοΌ on Google
β β β β β Even though bearing the "Perodua" name and garnered a measly 4.2 rating, I have to say it is also one of the worst ones out there.
Not only are they constantly changing their opinions and process only to suit their very own needs without even taking into account what the customer is having issues with, they don't even follow proper procedures in regards to reporting a problem.
They would just love to wash their hands clean and entirely fault the customer and then quote them an exorbitant amount for repairs, shifting the responsibility to the customers themselves.
Repeatedly asking for an update or even a status is worthless as nothing is being done until you take matters into your own hands. You have to liaise on your own and set up a case by yourself only to know nothing has been done so far.
Good job to the entire management team over there! I'm impressed how you guys actually handle cases like these while acting like it's some form of professionalism. Kudos.
If you're that unwilling to help out your customers, why bother raising "Perodua" on your signboards. Remove it, change it, and just disassociate yourselves with the name. It's confusing and brings nothing but absolute inconvenience to customers.
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xuan yui lim on Google
β β β β β Good experience. Excellent customer service with smile and polite. There is a TV playing Aladdin haha Good? Soft sofa. I have nothing to complaint
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