PH&CO - Perai (formerly PC DEPOT) - 13700 Perai
3.9/5
★
based on 8 reviews
Contact PH&CO - Perai (formerly PC DEPOT)
| Address : | 9, Jalan Perai Jaya 3, Bandar Perai Jaya, 13700 Perai, Penang, Malaysia |
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| Phone : | 📞 +988 | ||||||||||||||
| Website : | http://www.phco.my/ | ||||||||||||||
| Opening hours : |
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| City : | Penang |
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Steevee on Google
★ ★ ★ ★ ★ Good place for beginners to start pc building or even find some decent laptops.
It might be limited for enthusiasts though as every part needed to build a pc is at a shortage, not to mention that they had limited choices even before Covid. Furthermore, prices are a tad higher than online shops like Lazada, Shopee, etc. I'd still recommend this shops for the average person as you'd worry less about being scammed or paying overpriced items online. And for monitors( I only got pcs and monitors), the choices are limited in the time being, might be due to Covid, but the monitors available are still affordable and a great bang for the buck.
Update:
Just sent my pc for a secure boot issue. In summary, was a terrible experience. Staff were unprofessional and didn't explain the risks of doing any procedures until stuff has been done. Though I don't blame the staff but blame the company for this. This should be part of training as the one in yellow (I assume is the senior) made the mistake. Full story to be followed afterwards.
Update 2:
I ended up fixing everything myself, as the employees almost made me lose all my data saved in a ssd. Would not recommend anyone to come here for software related issues, as I feel like they just go by the book for any software related problems, and not finding ways to improve on it.
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Xin Lim on Google
★ ★ ★ ★ ★ The arrangements of working place is return back to before mco condition, luckily the staff is talkative and can hear their experience about the problem I faced.
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dennis Inn on Google
★ ★ ★ ★ ★ Wide range of product to choose n staffs are friendly. Price wise still acceptable at such short of supply time. Recommended
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Forest Ang on Google
★ ★ ★ ★ ★ Some of the things sold were not as cheap as it calmed "Low Price Everyday"! Only during sales the prices were more realistically cheaper. Make several visits and it were usually "out of stock"... very frustrating indeed. Now, I prefer buying online which is very much cheaper! A RM419 Kingston SSD sold can be bought online for only RM360.
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PROFESOR MADYA DR JOHANUDIN LAHAP @ WAHAB on Google
★ ★ ★ ★ ★ I have bought my computer from PC Depo eversince until they changed their name to Ph and Co. However today 25.02.2022 at 4.15 pm, I came to ask about replacing my HDD to SSD. Unfortunately, today is my last encounter and visit to this shop (Ph&Co). The service staff (male) seems to be very rude and had no intention to serve me.
Just to tell you (Ph&Co) I have bought more than 6 lap tops and accessories from Ph and Co (PC Depot) for the last 10 years. I just have to say good bye to this computer store. I have been very loyal to your shop ever since and suggesting and recommending your shop to friends and families, but this is how you repay my loyalty. Don’t bother to listen to my comment because I know you have many customers.
Rating for this store: The worst
1 star for you. ?????. I think you do not even deserved a star. In order to put this comment I have to put a star and therefore, then I can post my comment.
In managing service especially towards profit organization to get new customer is easy and cheap, but to retain loyal customers is harder and expensive rather than getting a new one. Loyal customers will lead to long lasting relationships, it means long term revenue is secured. I thought you shops like you are familiar with the business games. Don’t worry I will go to your competitors. It seems that my money, loyalty and commitment to support your business has no value to you.
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Muhammad Aizad on Google
★ ★ ★ ★ ★ This PH & CO had the worst service ever, asking the service person some questions, this also don't know, that one also don't know, don't know what causes my problem. Don't want to check for me, he said no need wasting time do checking, just format , impolite and bad attitude. Nowadays checking what causes the problem for a customer's pc is consider as wasting time? You will 100% regret if choosing this shop. Acting kind when you buy laptop but totally different attitude when asking for service.
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Faiz Muzakkir on Google
★ ★ ★ ★ ★ Staffs were helpful with anything you need. All covid SOP are followed. Got myself a laptop, no hassle, all apps installations are done by their technician. Price is fairly reasonable.
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J Q on Google
★ ★ ★ ★ ★ Poor after sales service, not professional, the staff said lazy to check for what causes the problem , hence prefer to do formatting. This is the second time already, last time the first time having problem they also do formatting, u know how tired for us who have to reinstall all the software and moving the files ? Within few months i have to format my laptop twice just because the service team not professional enough? Disappointed. Why u need service team when every problems are solving by formatting the laptop ? Will not choosing this shop at first if i know their after sales service is such poor !
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