Public Gold Marketing Sdn Bhd (PJ branch)

3.5/5 β˜… based on 8 reviews

Contact Public Gold Marketing Sdn Bhd (PJ branch)

Address :

42A, JALAN PJS 8/6 (THIRD FLOOR),, MENTARI BUSINESS PARK, BANDAR SUNWAY,, 46150 Petaling Jaya, Selangor, Malaysia

Phone : πŸ“ž +8999
Website : http://www.publicgold.com.my/
Opening hours :
Thursday 9AM–6PM
Friday 9AM–6PM
Saturday Closed
Sunday Closed
Monday 9AM–6PM
Tuesday 9AM–6PM
Wednesday 9AM–6PM
Categories :
City : SELANGOR

42A, JALAN PJS 8/6 (THIRD FLOOR),, MENTARI BUSINESS PARK, BANDAR SUNWAY,, 46150 Petaling Jaya, Selangor, Malaysia
M
MKY MS on Google

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never pick up the phone. very bad !! dont want to give a star acctually
P
Penglipur Emas on Google

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Great HOB around to help you purchase your gold.
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Nik MAslan on Google

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Very poor branch. Useless to book appointments when you end up waiting for 45 min for your turn even though arriving on time. System's issues not helping
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Nurhafizah Mummy Zafeer Zara Zayn on Google

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very poor customer service quality. No one answer the call or query via telegram,.whassap and FB. Need to improve your system.
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Khairul Azizi afandi on Google

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Not even one to pick up call in this 3 years. The number should be cancelled.
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H.A Ros on Google

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Need improvement on the counter system. Agreed with other comments...why making an online appointment booking system when still have to wait more than 15minutes before could enter or over 30min before could speak/interface with the staff at kaunter. Must do something with efficiency and the flow of the process. If just collecting something that customer already fully paid and PG setup to make it 10minutes only thru online booking then PG needs to make sure its REALLY not more than 10minutes at the branch/kaunter...otherwise why make it just 10min at the first place ? Collecting gold bar if even taking more time still should not take more than 30min per customer. If yes then something not right with the flow that PG setup. No issue with the staff itself...which also only two of them at this branch..hardly see branch manager...gaji buta ka......so i blame the higher management on this.
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FAIZ on Google

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SUPER SLOW FOR *BUYBACK* PROCESS!!!!!!!!!!! I WANT MY MONEY BACK!!!!!!!!!!! YOUR WHASTAPP BUSINESS NOT HELPFUL!!!!!!!!!!!!!!!
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Hayati Tahir on Google

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NO STAR actually.. I dont understand why no one pick up the call.. no one answer my chat, no one answer my whatapps message... are they sleeping??? Fully paid my gold bars and want to collect..

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