SCP Parking
1.2/5
★
based on 8 reviews
Contact SCP Parking
| Address : | 501, Block D, Phileo Damansara 1, 46350 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +7 |
| Website : | https://www.scpparking.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Cycy Dinie on Google
★ ★ ★ ★ ★ If there's an option to give a negative(-) star rating, i would gladly give it a million times.
1. An incident happen at PD2 parking, the only option to make a report is through a phone call(?).
2. An employee will do the report himself and pass to SCP management but without jotting down any information on the incident. Based on what is the report going to be? Will they be any report at all?
3. There's no cctv in the parking lot, and a gazillion cctv were installed in PD1 management office? As a customer, i'm very frustrated on how the management handle on reporting of incident.
4. As a customer who pays monthly passes, and SCP still charge on any late payment, yet the management didnt have any courtesy to consider the safety of their customer.
Regards,
A frustrated customer.
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Jo-Ann Liew on Google
★ ★ ★ ★ ★ Called Mgmt but they refused to switch on more lights (currently only 20% is switched on during MCO under Basement 1) when essential services are allowed to work. Ridiculous - do you see the Govt switching off lights on the road or traffic lights - we are talking about safety here.
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Cheryl Choong on Google
★ ★ ★ ★ ★ Easy to apply but u will need 3 months to terminate and get back deposit, u got to be kidding me. Reading comments below i really dont know if i can ever get back my deposit anymore.
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Natalie Yap on Google
★ ★ ★ ★ ★ I wish I could give a no star review. This is probably the worst parking service out there. Absolutely incompetent and inefficient. Given the severe rising of COVID-19 cases in today's times, the company shows absolutely no change of the way things are done in order to help in the move to curb cases and to protect their own staff. All this falls on the shoulders of a simple refund of deposit which apparently requires the moon and the sky to do a simple bank transfer instead of heading out to their parking office to collect a cheque. Given modern solutions of the internet, I do not understand why such dated methods are still persistently used in times like this.
Furthermore, contact service staff are incredibly unprofessional and unhelpful.
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Jann Nah on Google
★ ★ ★ ★ ★ If one star review was applicable I would give it just that. Cancelled my parking since April. It is now July. Approx. 3 months and have yet to receive my deposit.
Have been following up previously and they have always said the next month. Been calling today and no one has answered. They also said that they would give the deposit back via cheque and it's honestly ridiculous since it's is MCO and travelling is not allowed. A simple bank transfer would make both parties lives easier.
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Almita Lim on Google
★ ★ ★ ★ ★ Working days even no people pick up the phone ....and WHERE IS MY DEPOSIT?!!!since it has been 3month i cancelled the parking and return all the pass ) card. Get no calls from the management about the deposit.....
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Jessica Tan on Google
★ ★ ★ ★ ★ I've terminated my card since 3 September 2021 @ 3 towers. been visiting the basement counter every 2 weeks. they advise to call customer service, called no pick up, emailed no reply. truly dissapointed on the service. harlow? i dont know how much time u need to process a cheque.
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nastasha poh on Google
★ ★ ★ ★ ★ I terminated my monthly parking on 31st Jan 2022. I follow up via email on their website regarding the refund. They got back to me confirming that the refund processing time is at least 2 months and via cheque. I got a call from their office on early March 2022 to say that my cheque is ready. Had to go collect at the SCP basement office, and need bring the green receipt/letter that they provided you when you return back the transponder. Overall, to get back the RM200 deposit requires a lot of work and need wait so long. To make things worse, they refund your money by cheque.
I see most comments/reviews still havent gotten their refund back. My advise, please email them instead of calling, and dont give up on getting your own money back.
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