Secret Recipe
3.3/5
★
based on 8 reviews
Contact Secret Recipe
| Address : | Paradigm Mall, 3FK-12A, B, C & D, Third Floor, Jalan Bertingkat Skudai, 81200 Johor Bahru, Johor, Malaysia |
| Phone : | 📞 +7788 |
| Website : | https://www.secretrecipe.com.my/ |
| Categories : | |
| City : | 马来西亚 Johor |
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Ann Cheong on Google
★ ★ ★ ★ ★ After having tried several of their outlets, this is the best. Food cooked as what they appear in the menu and tasted ? Very well done. Norwegian salmon steak was superbly cooked ?, I cannot find the same good taste in any other outlets. Golden fried chicken, Pan grilled dory with lobster sauce tasted delicious. But Irish lamb shank was not good, do not like the taste and sauce. Sells good varieties of cakes. Clean place and good service.
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Elliyal Aziz on Google
★ ★ ★ ★ ★ worst service I ever got from the restaurant and the supervisor, the food taste awful and cold and I asked regarding sr promotion and the supervisor being so rude for no reason by saying “i don’t know anything about cake promotion on the sr apps. if it’s there then it’s there” excuse me??
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iqbal suffian on Google
★ ★ ★ ★ ★ Taste - good
Service - fast
Price - ok
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rain teh on Google
★ ★ ★ ★ ★ Have a great high tea time ☕good service ?
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the muk on Google
★ ★ ★ ★ ★ Nice and tender mushroom chicken. Worth the long wait, almost 30 mins for my meal when the restaurant was not even full, maybe only 1/3 and the other customers had their food served slow too. Other issue is it's rather a small portion. If not, will have given five stars.
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hasya i on Google
★ ★ ★ ★ ★ "HAA NAK APA?"
Its not my first rodeo to call a shop first to get an info
whether the things I want is available or not. Then I'll book it or go there to make a purchase.
But this is my first time where I received half hearted treatment from Secret Recipe staff. Mind you I've called Secret Recipe Taman Universiti prior & they were very helpful at informing they don't have lots of cake choices. I called the next nearest Secret Recipe outlet which is this one, 4 times it went unanswered. It was around 2.47pm & I waited between calls just in case they were busy. Thankfully it was picked up at my fifth attempt & the first thing I was greeted with was "Haa.. Nak apa?"
Just in case I was wrong, I asked for confirmation that this is Secret Recipe Paradigm. Another short half hearted "ya".
I ignored it & proceed to ask if all the cakes listed on their online website available at their outlet. The person answered me with again half hearted attitude "Ya". I proceeded to book a whole choc brulee cake. Then the person said it was not available ?. So I asked "Ok.. ada cake lain yang tak available ke?" & the person ckp "Tak. Semua cake ada."?♀️ I asked for
a whole salted macadamia cake. Again I was told that "takda".
At this point I was frustrated but I held it in, I tanya "boleh tak bagitau saya cake apa yang awak ada atau yg takda?". The person ckp "Semua ada...." ?
I was closed to burst at her so I quickly said I'll called back later. And guess what, my colleagues went there & they said they received similar half-hearted & rude treatment. They were so annoyed that they were willing to go to Setia Tropika outlet to purchase the cake rather than purchasing it at this outlet.
Please.. Perhaps only few staff are like this but you are ruining it for others. Mind you, you're in food & service industry. Don't take my experience to label all the staff here as unfriendly/rude etc..
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C G on Google
★ ★ ★ ★ ★ Understand the manpower crunch, but was there around teatime and was shocked many of the food items were sold out, service was a tad too slow especially the drinks, understand it was a sunday and probably slammed with lunch guests certainly room for improvement:)
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Arif Izuan on Google
★ ★ ★ ★ ★ This place serve delicious spaghetti carbonara compared to other branch of Secret Recipe. The dining space can accommodate few people so avoid to come during peak hour.
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