Secret Recipe Sri Serdang
3.9/5
★
based on 8 reviews
Contact Secret Recipe Sri Serdang
| Address : | Jalan 18/2a & Jalan 18/3, Taman Sri Serdang, 43300 Seri Kembangan, Selangor, Malaysia |
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| Phone : | 📞 +99 | ||||||||||||||
| Website : | http://www.secretrecipe.com.my/ | ||||||||||||||
| Opening hours : |
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| Categories : |
Restaurant
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Cafe
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| City : | SELANGOR |
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Vijayapriya Ds on Google
★ ★ ★ ★ ★ Walking n very bad service. For piece of cake waited 30mins
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JIA ER TAN on Google
★ ★ ★ ★ ★ Utterly disappointed! A couple of weeks ago, I walked in to the shop to purchase a cake for birthday. Walked up to the cashier, said" Hi, Excuse me." Guess what happened? He doesn't even acknowledge my presence at all. As if I was invisible.
Giving him a benefit of doubt, (maybe I spoke too softly), I repeated "excuse me". My god, he just continued with his work. Then there is another lady at the cashier with him. I heard her spoke softly, "there is a customer in front of you". He gave her a sign to ignore me! And worst, I exchanged look with the female customer service twice! and she just looked away as well.
That is so rude and nothing about this can be qualified as customer service. I walked out of the door and will never consider to visit again.
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Kevin Tan Zher Min on Google
★ ★ ★ ★ ★ First time ever to this branch. Upon entry, not much customers, environment is clean. While we were chatting before making our order, the table next to us was staring at us, so if you are that person, please don't do that again. Food arrived quite slowly
I ordered the spicy cheese chicken, never seen this on the menu. I'm not sure if it said it was a chop or not, but when it came it was a whole chicken quarter not a chop (bone in). The chicken as a fried chicken tastes fairly good, though the fries was left under the chicken so some of it got soggy. It came with a drink of pepsi, and they gave me a straw so small by the time my mouth reaches it, I might as well sip from the glass. (I give the chicken a 2.5/5)
The spaghetti bolognese was standard, though the pasta itself was slightly dry(3/5)
Cheese macaroni thingy, don't know the menu name. Tasted good, cheese lovers would love this, as the whole plate is drenched in melted mozarella. (3/5)
Seafood creamy pasta thingy, tasted the best out of the four dish. The sauce was a unique flavour, and the pasta was not dry. Though one of the shells you see in the picture came with no mussel, I wonder where did it go? Because of that, 4/5.
The cheesecake is secret recipe standard. Good 5/5
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Nurul Syahida on Google
★ ★ ★ ★ ★ Good food as expected from secret recipe. Just the service. Sedangkan customer pay also for service when dine in. Please la improve. Most of the time, unhappy experience.
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Raja Mohd Akmalzaki on Google
★ ★ ★ ★ ★ 1. bad services..starting from call for booking line share with fax machine..have to call 7 times to make reservation
2. food serving very slow as compare with others SR that i've been before - new management maybe
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Eeleen Tan on Google
★ ★ ★ ★ ★ Very disappointed. I won't visit this branch anymore. Understand you have many ongoing orders. But is it reasonable to left your customers unattended like we are transparent to them because I'm seeing you have 2 staffs doing the packaging and chit chatting at the same time. Wont you just take the order and I'm willing to wait at the side. That kind of basic task assignment doesnt applied to them.
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KzacK on Google
★ ★ ★ ★ ★ Food was all good, but the male staff is rude, called and asked about utensils but he just walked away. Clearly the most unacceptable manner as a frontline staff. At least give a nod or any respond to a paying customer.
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Ezah Fa on Google
★ ★ ★ ★ ★ Been here a few times, both dine in and delivery to HPUPM. The last dine in was on 8/11/21. Great food, ambience and staff
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