The Katerina Hotel

Name: The Katerina Hotel
Address: 8, Jln Zabedah, Kampung Pegawai, 83000 Batu Pahat, Johor, Malaysia, 马来西亚 Johor, Malaysia

3.9/5 ★ based on 8 reviews

Contact The Katerina Hotel

Address :	8, Jln Zabedah, Kampung Pegawai, 83000 Batu Pahat, Johor, Malaysia
Phone :	📞 +77
Website :	http://www.katerinahotel.com/
Categories :	Hotel ,
City :	马来西亚 Johor
Description :	Modern rooms & suites in an upscale hotel with a regal lobby, a rooftop pool & free breakfast.

8, Jln Zabedah, Kampung Pegawai, 83000 Batu Pahat, Johor, Malaysia

Best Hotel in Malaysia

P	Pauline Lim on Google ★ ★ ★ ★ ★ This is our worst hotel experience. We arrived on the day to be informed that the aircond system would be under maintenance from 9am-6pm - the entire working day! No compensation was offered despite the last minute notice and extreme inconvenience. Concierge and sales (a Faruk) repeatedly gave us the run-around, for a full 3 hours. Anywhere else is better.
L	Losel Boon Hong Chuah on Google ★ ★ ★ ★ ★ Rooms are good. But services are very unprofessional, especially the breakfast. Supposed to start at 7am but they only start letting you in at around 7.10. After that still need to wait for them to prepare. After chasing the waiter, only get your food served around 7.30. Not only that, the food are not warm. Coffee and tea are worse. Not hot at all and no milk. When ask them for creamer, they said just sugar, no creamer. Am really disappointed with this management.
A	Anugerah Qalbu Abdullah on Google ★ ★ ★ ★ ★ A lot of variety menu on iftar Ramadan for year 2022. My family and I having a last day iftar together before Hari Raya. Menu from malay cuisine to western.. Pasta section is the best. Chai tea also very ??. But short staff on the day, make cleanliness of table slow.. Overall, we happy with the food n price reasonable.
D	Danarajah Sivapragasam on Google ★ ★ ★ ★ ★ Poor Breakfast experience, food are cold & 'selective' service for orders during breakfast!!! Dead cockroaches found in the room too. Not going to be a preferred hotel for me ever again.
L	LT on Google ★ ★ ★ ★ ★ Very disappointed stay experience in an old, smelly room , dirty bed cover & worst is aircond in the lobby not repaired for months but they still demand for high rate of room stay! It didn’t worth the money I paid with the service I get. Don’t ever book this hotel! Their management not keen to improve their service !
Y	Yao Farn Chung on Google ★ ★ ★ ★ ★ Clean room. However the lack alot of simple things like a hairdryer, toothbrush etc. I get that the place is old but charging ports are lacking as well. The bathtub was poorly designed whereby the water will flow out on to the floor when you use the overhead shower. Breakfast was about the same standard as their service as well. Not expecting much from it at all.
N	Nicky Teh on Google ★ ★ ★ ★ ★ Checked in at 7pm went to the room and the room wasn’t made up, mattress was infested with bed bugs and toilet so dirty. Got the room changed and the new room didn’t have any blanket or duvet. Requested for one but was told that housekeeping has gone home for the day and they gave bedsheet as duvet instead. Bed felt like jelly each time you turn. The only good thing was that the air-cond was super cold and the bedside control panels were convenient.
A	Ahmed Syam Che Kub on Google ★ ★ ★ ★ ★ Decent hotel considering that it is the only hotel in this town that have a swimming pool. Well, a small sized pool but still a decent one. Quality is just okay, not too shabby but not too great. You have to also factor in the fact that this hotel is quite old, but nevertheless we were happy with the cleanliness and friendliness of its staffs. We didn’t have our breakfast here since Batu Pahat have a massive choice of delicious and cheap local delicacies.