Watsons Teluk Intan
4/5
★
based on 8 reviews
Contact Watsons Teluk Intan
| Address : | No.15 &16, Kompleks Menara Condong, Jalan Ah Cheng, 36000 Teluk Intan, Perak, Malaysia |
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| Phone : | 📞 +7 | ||||||||||||||
| Website : | http://www.watsons.com.my/ | ||||||||||||||
| Opening hours : |
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| City : | perak. |
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Ong Beng Teik on Google
★ ★ ★ ★ ★ Difficult to get a parking, the street is too busy all the time...
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Mohd Med on Google
★ ★ ★ ★ ★ Rude stuff, no manners, messy store??????
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Mona Peter on Google
★ ★ ★ ★ ★ Staffs are not friendly. Whenever I visit the shop to get some products, I have to meet staffs who are not even smiling, they stays with serious face.
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starlight park on Google
★ ★ ★ ★ ★ There's not many things that I want but it just right for first-timer who's trying out shopping at watsons
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Hadi Yazid on Google
★ ★ ★ ★ ★ Nice and friendly staff. Sometimes this outlet has better promo deals than the one in Rapid Mall.
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Matt Dixon on Google
★ ★ ★ ★ ★ Good staff, well managed place, reasonable price.
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Hajar Heng-suan on Google
★ ★ ★ ★ ★ Great place to go if you're looking for your needs here. The products' availability were great and nice staffs. Nice and neat.
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Matthew Bob Lee (Hoi) on Google
★ ★ ★ ★ ★ It was such a bad shopping experience at here. I am a regular customer of Watson and I’m holding the Elite membership. Yet, I was being treated ridiculously rude when i requested them to split bills politely. I’ve no idea why she was frustrated and keep on telling me that the company will ‘rugi’ if they split bills for my purchases.
Plus, being a regular customer, I used to be requesting so at different outlets, and I never being accused for doing so. Aside, I was considerate enough to wait until there is no one queueing only go to counter since I knew that I am having special request in term of billing.
If I’m asking them to do something ridiculous, they find it offended or unhappy with it, I’m ok with their terrible reaction. They even assumed that I can’t understand Malay and gossiped about me in front of me.
I’m from service industry. I served countless of customers and many ridiculous ones. But, being a professional salesperson or front desk personnel, don’t you think that basic manners & SOP are required?
I don’t agree that customer is always right. However, it doesn’t mean that customer can’t request for something extra which might add on your workload (if you think splitting bills is so troublesome). As in you do not know why I need to split bills. There are many reasons can be behind a small request.
I do think, being a professional personnel, fulfilling customers’ most requests (reasonable ones) is a must.
I really hope Watson could look into this and provide better training to them.
It is really sad to hold the so called VVIP membership but being treated like you’re no one and not even being appreciated.
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