A-1 German Cake Bread Sdn Bhd - Kampung Jawa
4/5
โ
based on 5 reviews
Contact A-1 German Cake Bread Sdn Bhd
| Address : | 103, Jalan Bunga Raya, Kampung Jawa, 75100 Malacca, Malaysia |
| Phone : | ๐ +889 |
| Postal code : | 75100 |
| Categories : |
Bakery
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| City : | Malacca |
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jui lan chang on Google
โ โ โ โ โ |
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T CF on Google
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Tang KF (kAyEf) on Google
โ โ โ โ โ Old school bakery. Nice.
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Jared Davidson on Google
โ โ โ โ โ Poor service.
Scheduled time for cake collection by them: 11am.
Reached at 11.30am, but to find a parking took me 15mins (hard to find parking at that area as it is a busy small road and around tourist area).
Reached shop at 1145am: Cake is not ready. I was asked to wait for 10-15min.
No apology or whatsoever, only invite to go in and sit. I told them I am in a rush and the cake was supposed to be ready 45mins ago. Same scenario, kept quite without feeling sorry to have made customer wait.
Received cake at 12pm, and I was asked for the original price of RM98 for a plain (literally plain cake) without remorse of their poor service. Asked why is the cake still being charged the same price when they have poor service and wasted customer's time. They gave no reason.
I told that I need 4 candles, she provided one. Requested 4 candles and unwillingly she provided me another 3 saying their usual customer only wanted 1. I have to stop and take a deep breath and, exhale it slowly...
Summary: My worst experience ordering a cake from a bakery. It will be my first and last cake purchase from them. Not punctual, not friendly, poor service, and not professional.
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Ivy Koh SL on Google
โ โ โ โ โ Got my guo da li cakes and fruit tarts from A1 bakery, they went extra miles to help me design the lovely โXiโ cakes, the cakes and fruit tarts are delicious, not too sweet and freshly baked on our pick up day. Will definitely visit them again. Thank you!
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