Bank Simpanan Nasional
2.9/5
★
based on 8 reviews
Contact Bank Simpanan Nasional
| Address : | No. 96, Jalan SS 21/35, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia |
| Phone : | 📞 +7777 |
| Categories : | |
| City : | SELANGOR |
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Dhangskie Caña on Google
★ ★ ★ ★ ★ |
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Max Rahni on Google
★ ★ ★ ★ ★ |
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Ai Lee on Google
★ ★ ★ ★ ★ |
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Arash Mardasi on Google
★ ★ ★ ★ ★ Oh gosh what a mistake
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Julia Mokhtar on Google
★ ★ ★ ★ ★ Super slow. Only 1 counter open...and customers waiting. Worst banking exp.
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naza syraf on Google
★ ★ ★ ★ ★ Slow 3 staff at counter but only open 1 counter. Plus so slow attending each of the customer.
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Islam Nazrul on Google
★ ★ ★ ★ ★ When no body solved my western union Money problem. But in BSN finally i have solved prblam. Take love
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jun kit on Google
★ ★ ★ ★ ★ The staff inside Pentadbiran Kredit from Ipoh branch who called Nurul is extremely rude to the customer. Never listen properly on customer inquiry and scream 'dengar , dengar, u listen. Hello !' with a loud and unpleasent voice. I did called to ask for the right amount of full settlement and how much discount I will be getting if I were to make the full settlement for my car loan. Out of my surprise, immediately i get scold for no reason, more like putting anger on me, saying that "U kena apply la , tanya i pun x tau ! with a very rude voice. Since she didn't give the right answer, so i did ask again for more details on how can i know how much discount i will be getting if i make the full settlement? , She replied with the same answer you kena apply la ! (With even louder voice) without explaining how can i apply and I'm like totally no clue on whats she talking about. To cut it short, we had spend for 10mins on phone just because she ignoring my questions and keep repeating " dengar dengar, U kena apply ! , Keep arguing" without even say sorry. Is this really the standard of the gov-linked bank? I strongly believe all the staffs of the bank had undergo tons of trainings for customer service and handling customer.
To the top management/Ceo of Bsn, I really hope the group can zoom in to the issue seriously especially the behaviour of staff, not to mention others aspects. Your clients do not deserve the screaming/jerit2 from your staff.
Throughout the conversation , I felt really disappoint to support the bank which I never face it before with any other customer service.
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