Baskin-Robbins
4.1/5
★
based on 8 reviews
Contact Baskin-Robbins
| Address : | Lot 21209, Jalan Tan Swee Hoe, Mukim, 83000 Batu Pahat, Johor, Malaysia |
| Phone : | 📞 +78 |
| Website : | https://www.baskinrobbins.com.my/ |
| Categories : | |
| City : | 马来西亚 Johor |
| Description : | Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt. |
|
h
|
hana yuri on Google
★ ★ ★ ★ ★ Icecream cone was expired, it was mushy and chewy.
Please check the quality before you serve to customer.
|
|
A
|
AHMAD KHUZAIRI BIN BOHARI on Google
★ ★ ★ ★ ★ Living life without a purpose is like having an ice cream cone in your hand, letting it melt and drip without eating it. It was yours to enjoy, but you lost it!
|
|
W
|
Wiki Tay on Google
★ ★ ★ ★ ★ Very disappointed wth the worker customer service. We 4ppl follow SOP to queue and buy ice cream, other customer didn't follow and cut queue. But worker just question us and ask us to go out.
Lousy service and unfair.
|
|
t
|
the gennn on Google
★ ★ ★ ★ ★ Very bad customer service! ? The worker is not friendly and helpful at all when we asking questions. Better not to walk in, they attitude will just spoil your happy day. Sorry if it sounds rude but that's what I really experienced. Hope there will be an improvement for that. Thankyou.
|
|
s
|
siti atiqah elias on Google
★ ★ ★ ★ ★ Bad customer service. Rude. After i ask a little bit understanding for customer who forgot to take out apps, they said that customer should not forget to take out before they take order. They can just ask customer before take order, no big deal. But refuse just because thay have a lot of customer. Too bad theres only one Baskin-Robbin here in Batu Pahat.
|
|
D
|
Daniel Chow on Google
★ ★ ★ ★ ★ Not trying to be difficult customer here, but I had RM80 worth of vouchers for BR ice cream. I went in on October 30 to ask staff whether these vouchers could be used in conjunction with the next day’s 31% discount, to which one staff told me that I could. The next day when trying to redeem these vouchers, had to wait 30 minutes for a “supervisor” who had not yet come in even though it was already 1PM. They initially refused to let me use them with the 31% offer, and we actually had to have a debate that a cash voucher does not amount to a double promotion. How much time was wasted for both parties today due to lack of training ? Staff severely lacks the skills to solve non-issues, attitude and etiquette could be much improved to empathise more with the customer.
|
|
E
|
Ep Ng on Google
★ ★ ★ ★ ★ Had a very bad experience today, one of their cashier doesn’t know how to serve and talk in polite way.
She is rude, impatient and arrogant while serving!!!
She denied that she did an inappropriate behaviour and raised her voice talk back to me.
I am really disappointed to this kind of customer service, super duper low standard!!!
She should learn how to RESPECT customer at first.
A lady who wear in blue shirt (i guess she is the superior), just stood aside and never stand out to comfort customer (speechless)
Do i still need to pay for it and get full of anger? NO WAY in future!!!
|
|
M
|
Mohd Fahmi on Google
★ ★ ★ ★ ★ When craving for ice creams and it's 31st of the month, datang la sini ?
|
Write some of your reviews for the company Baskin-Robbins
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Cake shop, Ice cream shop, Dessert shop,
Nearby places Baskin-Robbins
