Chan Auto Service Centre Sdn Bhd (Body & Paint) - 40400 Shah Alam
3.2/5
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based on 8 reviews
Contact Chan Auto Service Centre Sdn Bhd (Body & Paint)
| Address : | 6, Jalan Sepadu 25/123, Taman Sri Muda, 40400 Shah Alam, Selangor, Malaysia |
| Phone : | π +7 |
| Website : | http://www.perodua.com.my/ |
| Categories : | |
| City : | Selangor |
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NotSoViolent βNotSoViolentβ on Google
β β β β β Very bad. Car just got back from the service centre, broke down after 2 weeks. Car was repaired due to accident. Front light wasn't broken at all, they replaced. The bumper replaced is from another salvaged vehicles. Extremely bad workmanship. Don't come to this service center. Lesson learnt the hard way.
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Amo Amo on Google
β β β β β I dropped my car for repair in this shop a month ago but still not ready to collect.
Although the explanation for claim process was quite well the repair process taking longer than usual. I really would love to talk the owner directly if possible.
Dear owner .. pls kindly provide your contact so that I can share my experiences with your body and paint service.
I m really tired of talking front-desk staff and feeling frustrated.
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Ee Boon Yvonne ONG on Google
β β β β β Car repairing service is okay. but the services from the officer super poor. My car should claim 3rd party insurance. But then the documents delay & delay didn't submit to the 3rd party insurance few months. And they didnt mention to me even i had called them ask if any pending matter can call me to settle, but nearly 1 yr they also didnt give me call. When i thought everythings done well & need proceed renewal insurance only found out they still got pending issue. Then ask pending what docs & try to get it done, they mention one doc by one doc.... means tell doc A dun hv then after i get doc A, again tell me doc B also dun hv. BAD BAD BAD services.
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Amir Zahin on Google
β β β β β Chan Auto did not replace the car parts as approved by the insurance company. They just repair only, not replace. But claim full amount to the insurance company. My Dashcam was missing too. This is very bad. Please avoid this workshop. Don't talk about the 6 months warranty when in fact you never change the parts at all.
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Luqmaan on Google
β β β β β Seems like thereβs a lot of review on missing items in car. I straight away came back to the workshop to clear everything. Staff that engaged me was friendly.
However, information flow is very sluggish. When customer calls asking for repair update, the front desk staff needs to go into the workshop, find the person repairing the car, and ask. Thatβs if the repairer is around. Often times when called theyβre out. Common excuse: very busy, lots of cars. Well that means business is doing good right? Invest more in better information management for customer update.
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Zζη©Ί C-LING on Google
β β β β β If not for the warranty of my car , i will not suggests you all to there, follow the comments at below almost every car facing missing item. Pls be remind that if your car have some spare coin pls take away before pass the car to workshop, remind to take photo of proof when passing car into workshop. Including your (car antenna, car cam, and tools) if missing in the workshop their will not responsibility for any car missing item. The worker will only say them dnt know about it. Then them can't do anything about it. Pls be informed
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Farees Othman on Google
β β β β β Best workshop in town for Perodua ???only tht some important process is tad too slow n need to be pushed out always. If not ur car que is nowhere to go.. Please improved on tht guys..
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Manwin kaur on Google
β β β β β Very disappointed with their service. My Axia car got into an accident on November 24,2021. The accident was a minor accident only and I got my car back in the mid of Feb 2022. Since this workshop is situated in the flood area, my car was filled with water. I'm not sure how many days. The day I collected my car, the interior (on the seats, dashboard and doors) was filled with mud and the smell was awful and gross. My things and floor mats were missing as well. The next day, the car couldn't move. I contacted the mechanic to repair my car since the car was in flood water for a few days. I spent around Rm800 repairing my Axia car. When I contacted this service centre, they told me to bring the car to them. Since the car couldn't even move and remained stationary, how do I travel 30 minutes away with my car?? The cost couldn't be claimed from the insurance.
Just 2 weeks back, I had to send my car for Inspection. I sent my car on 4/4/2022 and just got my car today back (15/4). When I received the car, the tint from the mirrors were all removed and it seems like cats scratched the tint off the mirrors. Although they informed me that they might remove the tints, I had the perception that they will install it back. But they did not do it. When I approached them, they said it's not our responsibility. So irresponsible. Now I need to spend more money to fix my car tint.
Just for a minor accident, I have an extra cost to bear which does not include the insurance.
So, if you want to get your car fixed, never ever ever go this place. This is the worst place to get your car fixed. You will have to pay extra cost instead.
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