Dave's Deli DVOM Batu Kawan
3.1/5
β
based on 8 reviews
Contact Dave's Deli DVOM Batu Kawan
Address : | Design Village Outlet Mall (DVOM), Batu Kawan, Simpang Ampat, Penang, Malaysia |
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Phone : | π +899 | ||||||||||||||
Website : | http://davesdeli.com.my/ | ||||||||||||||
Opening hours : |
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City : | Penang |
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Ian on Google
β β β β β Upon placing our order, we were informed by the cashier that the roast chicken would take around 30 minutes as a new batch was being prepared. Funnily enough, it was the first dish to arrive after only 15 minutes of waiting, while the other two dishes still hadn't after another 15 minutes. We reminded the waitstaff of our order, and continued to wait for yet another 15 minutes before giving our second reminder, upon which one of the kitchen staff insisted that our order had already been served.
The fact that it took close to 50 minutes, 2 reminders and 1 heated argument with several nonchalant and unaccommodating employees for 2/3 dishes to be served is a glaring indication of subpar service, which is a genuine pity because the food was actually quite enjoyable.
My hopes are that the service is improved and the staff can get their attitude fixed, but having read other reviews on here, I can't really say I have any high hopes.
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Ivy on Google
β β β β β Strongly not recommended to order quater chicken with only one side dish, no vege at all if you don't order more side dish.
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Teen Fatt Kok on Google
β β β β β Terrible experience been here. Hot environment even though indoor restaurant with aircon. Order Quarter Chicken with Mexican Spicy Rice as one of the side but come out white rice for me without informed me first when order. Who will order white rice as side dish?! If the front counter informed me Mexican Spicy Rice is not available, I definitely will change to another side dish. They don't and they make decision themselves to change to white rice for customers!!!
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turkha santhi on Google
β β β β β I have ordered roasted chicken, which is dave delis famous itseems, but came out with cold rice and the roasted chicken so smelly. And those grilled vege not fresh at all. The chicken must be cooked yesterday and the rice as well. When I told the waiter, he heat the food and gave me the same one.
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Eric Leong on Google
β β β β β Quality of food is good but the service is poor. The crew seems to prioritize cooking and serving the convenient orders rather than following the customer orders. E.g. if order for several tables are the same, they will cook all the same dishes so if you ask for not so popular dishes you will have to wait for a while...
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siew wen on Google
β β β β β Note: This is 200% trueβΌοΈβΌοΈ
Quite disappointed. Very unsatisfied with the service provided along with the poor hygiene there. All the dining cutlery β covered well ?
Would like to say that the prices do not worth for the food & drinks served.
*Suggest to choose other restaurants instead of this.β
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Chan Pam WMG on Google
β β β β β Dave deli has remain their quality flavour but the customer service and the food presentation for this Design Village outlet in Penang was quite disappointed. Not enough staff makes the poor customer quality. And the food presentation for this signature footlong sausage, can't understand why still served to us with cutting like that. Hope the management train well your staff.
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Kevin Khoo on Google
β β β β β First try in Design Village, Signature roasted chicken is out of stock so we decided to order grill chicken and fish and chips. Overall food is quite nice for us and nice and chill environment.
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