DoubleTree by Hilton Putrajaya Lakeside - Presint 5
4.5/5
★
based on 8 reviews
Contact DoubleTree by Hilton Putrajaya Lakeside
| Address : | 2, Jalan P5/5, Presint 5, 62200 Putrajaya, Malaysia |
| Phone : | 📞 +889 |
| Postal code : | 62200 |
| Website : | https://www.hilton.com/en/hotels/kulprdi-doubletree-putrajaya-lakeside/%3FSEO_id%3DGMB-APAC-DI-KULPRDI |
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| City : | Putrajaya |
| Description : | Polished hotel near the lake offering a restaurant & cafes, plus an outdoor pool with waterslides. |
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Zul Izhar Mohd. Ismail on Google
★ ★ ★ ★ ★ I expect for a better service in this 5-star rated hotel. Location is nice. Near lakeside. Check in service is excellent. Room is nice. No breakfast included even with an expensive room rate. Pool and splash pool are nice. In dining rate is quite expensive.
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Wafiy Dzaki on Google
★ ★ ★ ★ ★ Let's start with the positives, the rooms are clean and the location is excellent. The addition of the Splash pool earned 2 thumbs up from the kids.
However, please look into the lobby drop off area situation. Especially at peak hours of check in and check out, no one is controlling the traffic and it causes a mini congestion at the entrance. Parking area is also a bit dark.
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NOR ALIMAH BINTI MOHD SANUSI (KPDNHEP-HQ) on Google
★ ★ ★ ★ ★ great experience. even though i booked last minutes but they manage to help me in giving some surprise to my husband. love the ambience and the food. will come again. the staff also really helpful and thank you to receptionist Miss Wendy and Manager Mr Jeffry and the one who welcome us in the morning for breakfast that making a joke. thank you so much.
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Amir Rusydi Mohd Ridzuan on Google
★ ★ ★ ★ ★ The food is great. Taste delicious. Just it takes a long time to wait and serve us. Probably they are lack of staffs due to MCO previously. The staffs are friendly though.
Problem is the parking to lobby is far and no direct access. They told me that the hotel still under renovation. Hopefully the access to the parking is in the plan. At the moment, need to drop everything at the entrance before the parking and park the car.
Plus, the parking for guest is charge at RM5 per entry.
Activity also limited. With small infinity swimming pool. Splash pool is good, but need to book time slot. View and room are amazing.
No spa or sauna as still under construction.
Hope the hotel can add on more activity. Need to wait for the renovation to be completed.
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Usamah Jamaludin on Google
★ ★ ★ ★ ★ Had an excellent stay! Went for the Executive Lake View - awesome view of Putrajaya at night! Instead of executive club access (under renovation I was told), they treated us with complimentary evening cocktail to the delight of my family. Staff are super friendly and they do look out to make your stay enjoyable - they suggested a run around the scenic Putrajaya lake and bridges - named the Cookie Run - and gave me extra cookies upon finishing the run, on top of the complimentary ones we already get for checking in. Breakfast spread was wide and varied, and kept available all the way to the end of breakfast. Splash pool was great fun for the kids, and they have pandemic SOPs in place with hourly booking to ensure it's not too crowded - giving a better peace of mind for parents.
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Aziim Azib on Google
★ ★ ★ ★ ★ I had a great and wonderful experience staying in DoubleTree by Hilton Putrajaya. Me and my wife planned to had a vacation and this was a great memories for us as a family moment.
I enjoy the breakfast. They offer variety choices of foods. The interior design is amazing. You can either enjoy your food near splash pool or want to have it near lake view or inside the restaurant. They have children seat.
There are 2 pools which is splash pool (7am - 7pm) and open pool (7am - 8pm). I had tried both. If you want to take your kids to enjoy theme park pool experience while you take a break. This is the place for you.
The lobby is at B1 (lower ground) , it quite a distance for elder people visitor to walk through parking to lobby. You need to validate your parking ticket at reception and ticket machine before you can check out. The parking fee is RM5 (flat rate) if you stay at the hotel.
The hotel officer, staff and crew are incredibly helpful.
The room price is quite expensive but matches with the quality of the room, food, location wise and stay experience. It worth for the 2nd visit.
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Janice Kok on Google
★ ★ ★ ★ ★ Stayed here for one night as we needed to get some things done at the immigration office early in the morning. We opted for dinner & breakfast package for convenience and to make the most of our short stay. My son enjoys playing at the splash pool and got to sample some burgers for free from the poolside cafe. Staff are very attentive and friendly. Food at Makan restaurant where great and enjoyable. Definitely a good 5 star service at this hotel!
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Louie Lim on Google
★ ★ ★ ★ ★ After the refurbishment and take over by Hilton Group from Pullman, the hotel rooms was upgraded looking new and good. Room were spacious and clean for King Deluxe Room however bathroom is smaller and tight. Could have improve on the bathroom size then would be perfect! Some areas of the hotel is still under renovation and closed. Hopefully it will be re-open soon during our next visit. Hotel staffs service was great, friendly & well trained. Recommended to visit with family and kids as it is a family friendly hotel.
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