FRESH 365 One Foresta
3/5
★
based on 2 reviews
Contact FRESH 365 One Foresta
| Address : | No 12D-G-5 & 6, Lengkok Kelicap, One Foresta, 11900 Bayan Lepas, Pulau Pinang, Malaysia |
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| City : | Pulau Pinang |
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Jason Cheah on Google
★ ★ ★ ★ ★ To Vincent Wong,
Dear value customer, we are so sorry for what happened to you,
this is what we don't want this to happen, our company policy
is not to replace the goods purchase without a receipt or more than three days after the purchase, so if the staff offended you, we would like to said sorry for any inconvenience you caused & hope to get your forgiveness, thank you very much.
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Vincent Wong on Google
★ ★ ★ ★ ★ If can vote for zero star I will give that.
First of all, the staff attitude especially the guy is having problem. I bought a farm fresh milk that spoil and request for exchange but he refuse.
He mentioned that I might take other milk that bought from outside and exchange with them. But even with the receipt, how you can proof that the milk is from your store.
Until the end, the staf only mention it only can exchange within 3 days.
In this case, please mention it at the beginning and request all your customers especially those that buy fresh milk, must consume them within 3 days. Else they are not allow to exchange.
At the end, the staff (guy) give me the RM 7.50 but if refuse it because the attitude of the staff and request the management to talk to me. Dated 5th June 2022.
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