Groom De Pet Academy n Salon - 56100 Cheras

I am so Happy with te service.i bring My dog here and from now on this is only place i will take My dog .thank you very much .recommended 100%.very professional. Many Thanks

I’d like to thank you for your good service ???? as My fur kids always feel uncomfortable and screams until a few days after grooming but this time she is very comfortable, no sign of irritation. They are very happy ? Thank you so much ?

Best groomer i ever seen. So I came from Europe to find the groomer whom can teach me and doing a perfect job. I chose groomer de pet. I fly so far to get to Malaysia only to meet him. I can say for sure his Technik is one of the kind it's more look like magic....the way of handling dogs is so gentle and unique. I can say for sure he is one of the best in his field just imagine that I came all the way from Europe to only learnt from him and in my surprise he is one of the best groomer for sure . He is a dog lover himself and care about dogs alot. In grooming he is gentle with atmoscare..I am just so disappointed why we don't have groomer like him in Europe... Highly recommend

Took my puppy there for basic grooming. Since the reviews were good, we decided to go to this place. My puppy is a well trained and well behaved puppy for her age. First of all, the environment was not welcoming. It's really dark inside, only half the place was lit with dim lights. The entire place is also extremely dusty and messy. Second, it's very hot in there, there's no aircond at all, only 1 very old and dirty fan in the reception area. There are 6 to 8 dogs roaming around the place. It's very hot for us humans, imagine how uncomfortable it is for furry kids to be in that space. Third, the groomer that handled my puppy was not professional. We decided to stay and see how our puppy did as this is her first time being groomed outside our house. This is where the nightmare begins. The groomer carried my puppy away into the grooming room as soon as we arrived, without socializing/bonding with her or letting her smell and familiarise herself with the groomer. My puppy was clearly distressed and scared. After about 20 minutes wait, the groomer went straight into trimming my puppy's fur around her paws. At this point, my puppy was very stressed and was struggling as she was restrained and forcefully touched and held strongly by someone she is not familiar with. My uncomfortable puppy reacted by trying to nip the groomer's hand. The groomer then got angry and put the cone around her head to stop the nipping, and started scolding my puppy as she moved, yelling "why are you so naughty!", calling her a disgrace (sia sui) and telling her she's a shame of the family. Throughout the grooming session, the groomer was scolding and insulting my puppy the entire time NON STOP, even when I was right in front of them.. Even though my puppy cannot understand what the groomer was saying, it is extremely infuriating for us to hear these negative words being said to our puppy throughout the entire session (1 hour+). It is certainly a very negative environment with negative vibes to be in. There was also another puppy being groomed by another groomer there, that was also in a similar situation, and worse, the groomer even hit the puppy whenever the puppy moved from being uncomfortable. There were also threats from the groomer saying "Don't move! I told you not to move! Do you want to bleed? You will bleed if you keep moving!!" At this point, we know that this is a culture at the grooming center -- negative, not compassionate, not empathetic, unprofessional. We couldn't believe it. This is what they do/say to the pets when customers are around. Imagine what they would do if we just leave our furkids there and come back later?! As a grooming school, should you be teaching your students to be this cruel to the animals? The teacher is a disgrace for being this irresponsible. What kind of attitude are your students learning? We were surprised to see so many good reviews about this place. However, upon reading all the reviews, we realized that most of the reviews are actually written by the students of the grooming academy, not by customers who send their furkids for grooming. As anyone who's been to this place would know that the environment is not nice, it's messy and dirty, staffs are not friendly! Bottom line is, I don't think any animal lovers would treat the furkids this way (hot environment without sufficient ventilation, scolding and insulting the furkids when the mildest yet normal inconvenience occurs, not spending even 5 mins to bond with/understand the furkids before grooming them). I DO NOT recommend this place at all.

Really appreciate, and happy to come this grooming place , very professional with talented peoples and really good serves ….. thank you all ,

I really happy to learn grooming here as from white paper til I know how to groom dogs now. is so amazing? thank you teacher for teaching me patiently. Good Academy and good service ? ❤

So I have been looking for a place that has grooming services for cats. Decided to give this place a go because it's less than a kilometre away from where I stay. Gave them a call before sending my cat over. They were kind enough to squeeze in a spot for my cat. So to avoid any disappointments, call them first. Told them that I want the whole package. Shampoo, ear cleaning, everything, and just leave it to them to do their job. 2 hours and 30 mins later, collected back my cat and she's clean and smells good too. The groomers are very gentle to the furkids there. It was nice to see some dogs happily greeting you by the entrance. Price was reasonable. I didn't managed to get the names of the people I interacted there, but thank you Groom De Pet for doing an amazing job. See you guys next month again :)

I sent my Chow Chow over for grooming..I’m very satisfied with the grooming skills and professionalism of the teacher. Even though the pricing slightly higher than others but I think it’s worth it. All my friends who saw my Chow Chow love his teddy bear look and said he was well groomed. I highly recommended their services! Look for Teacher Chew who are friendly to assist his customers too. Thank you GDP. Will come back again soon!