Gvi Nail - 52200 Kuala Lumpur

2.3/5 based on 6 reviews

Contact Gvi Nail

Address :

1-9, Vim 3, Manara Perniagaan, Jalan 11/62a, Bandar Menjalara, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Website : https://instagram.com/gvi_nail%3Figshid%3Dwp9e0ttzeosf
Opening hours :
Thursday 10AM–7PM
Friday 10AM–7PM
Saturday 10AM–7PM
Sunday 10AM–7PM
Monday 10AM–7PM
Tuesday 10AM–7PM
Wednesday 10AM–7PM
Categories :

1-9, Vim 3, Manara Perniagaan, Jalan 11/62a, Bandar Menjalara, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
p
puii yiin kuen on Google

b
biicco bii on Google

J
J J on Google

M
Moon Wong on Google

12月尾,我看了某个网红的介绍,跟 Gvi Nail Beauty 预约了今天去做指甲。 我是28/12 去预约的,当天询问当天confirm。 然后她要求RM50 deposit,我就叫老公tramsfer 过去。(因为本人没用TNG eWallet) 然后Gvi有要求在备注里这样写 22/1 Abby,而我老公却忘了这样写。 可是!可是!可是!我把transaction slip 发过去的时候也已经跟她们说了 “我老公忘了写” 她说ok,她忙完了客户之后会去check。 然后我们都没再联络了。 我有follow 她们的IG,看到她们在招生意,说26/1,10am 有free slot。 我当时就心想 “她不会忘了我的预约吧?第二个想法是- 哦,可能人家有几个manicurist,所以还可以接单” (因为在IG上看到她们的地方也蛮大的) 直到昨天25/1,我就假假whatsapp 她们问parking在哪里? 结果她真的是忘了我的appt。?? 说因为我的备注没有跟着她们的format,所以系统里没有我的appt。又说check appt 不止她一个人在check,另外一个负责客服的也有check? So?是我的错? 然后就说那你26/1 9am 来可以吗? 为什么是叫我改时间?我是28/12 订好位子,不应该是叫迟booking那个人换时间吗? Ok,last minute 我也找不到人了吧? 到了门口,也没有greetings 什么的,就有个女子说 “你迟到了,我们不能做design 给你,只能涂素色” 我给她看图,我要的很(不能做design,只能素色)简单。— 对,我还没讲完了,她就是这样插进来! ok我不想讲话了! 她老板娘还说 “可以帮你做跳色” 我的认知,素色= plain color,没有图案。所以我也上网看一下素色的design。 找了一张图,给那个女子看,“这个也不能!因为有红色还有blink blink” ok我真的不想再说话。(其实我很想立马走人) 我说你挑给我看吧! 结果她来来去去就是挑这个白色、褐色、粉紫粉色给我。随便,你喜欢吧! 做好了脚,另一个女子拿着ipad 过来问我名字/ 电话号码,手一照完灯,帮我做手的那个女子拿走灯,结果ipad,5秒的时间,跟我收钱!我都还没反应过来~?? 45分钟做好手和脚! 你看看那个成品,你们来评评理! 先不说服务态度,可是那个质量- 颜色看起来不服贴,浮起来的。 我跟朋友诉说整件事时,眼泪不知不觉在眼眶打转。真的很伤心? 所以说嘛,网红介绍的东西maybe 是好的,可是我们(素人)得到的service 和quality就会不一样! 商家一定会对网红百般照顾,因为这个网红有40k followers,做好她,生意兴隆! 其他人?睬你都傻!呸!
At the end of December, after reading the introduction of a certain internet celebrity, I made an appointment with Gvi Nail Beauty to get my nails done today. I made an appointment on 28/12 and asked to confirm on the same day. Then she asked for RM50 deposit, I called my husband tramsfer over. (Because I don't use TNG eWallet) Then Gvi asked to write 22/1 Abby in the remarks, and my husband forgot to write it. But! But! But! When I sent the transaction slip, I already told them "My husband forgot to write it" She said ok, she will go to check after she is done with customers. Then we didn't get in touch again. I have followed their IG, and saw that they are recruiting, saying that there is a free slot at 10am on 26/1. I was like, "She's not going to forget my appointment, right? The second thought was - oh, maybe they have a few manicurists, so they can still take orders" (Because the place to see them on IG is also quite big) Until yesterday 25/1, I faked whatsapp and they asked where is the parking? Turns out she really forgot my appt. ?? Said that because my remarks did not follow their format, my appt is not in the system. Say check appt again Not only is she checking alone, but the other person in charge of customer service is also checking? So? It was my fault? Then he said, can you come 26/1 9am? Why are you asking me to change the time? I made a reservation on 28/12, shouldn't I ask the late booking person to change the time? Ok, last minute I can't find anyone, right? When I got to the door, there were no greetings or anything, and a woman said, "You're late, we can't do design for you, we can only paint it in plain colors" I show her the picture, what I want is very simple (can't do design, only plain color). — Yes, I'm not done, she just plugs in like that! ok I don't want to talk anymore! Her boss also said, "I can help you do color dancing" My perception, plain color = plain color, no pattern. So I also went online to look at the plain design. I found a picture and showed it to the woman, "This can't be done either! It's red and blink blink" ok I really don't want to talk anymore. (Actually, I really want to leave immediately) I said you pick it for me! As a result, she came and went and picked this white, brown, pink, purple and pink for me. Whatever you like! After I finished my feet, another woman came over with an ipad and asked me for my name/phone number. After flashing the light with my hand, the woman who helped me make the hand took the light away. As a result, the ipad took 5 seconds to collect money from me! I haven't reacted yet~?? 45 minutes to do your hands and feet! Look at the finished product, you can judge! Not to mention the service attitude, but the quality - the color doesn't look good and floats. Tears welled up in my eyes as I told my friends about the whole thing. Really sad ? So, the things introduced by Internet celebrities may be good, but the service and quality we (experts) get will be different! Merchants will definitely take care of the influencer in every possible way, because this influencer has 40k followers, do her well, and the business is booming! other people? You are stupid! Pooh!
j
jade lee on Google

Find for Bicco really professional service
W
WOAN XIN YU on Google

This will be my first and last to have manicure service at this nail shop. Never seen any nail shop where the manicurist will refuse to let the customer know the price of the nail art design before doing. I chose a very simple design and asked the manicurist how much is the charges, and the manicurist just refuse to tell the price and said after done only let you know the price. I was surprise and ask why can’t you let me know the price and the manicurist said maybe later you want to change the design. I confirmed with her I won’t change the design and she still insist not to tell. I asked for three times and I got fed up. After done, she informed overall is RM178. I was freaking shock off with the price as the design are pretty simple. So, I asked could you explain how you actually charge. She counts for many times and also can’t derive the RM178. End up found that the price is overcharged.

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