Hannan Medispa Gombak - 53000 Kuala Lumpur
3.3/5
★
based on 8 reviews
Contact Hannan Medispa Gombak
| Address : | 93-1, Plaza KL Traders Square Block E, Jalan Gombak, 53000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| Phone : | 📞 +9889 |
| Website : | http://wasap.my/%2B60122938819/NakBookAppointment |
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Wiena Frikina on Google
★ ★ ★ ★ ★ The services are terrible, the manager would just let only one staff to finish my colour hair treatment up till 9 hours. Me and the staff girl name Syasya finish at 11pm.. I am very upset due to let her doing it alone while other two staff girl taking advantage and washing each other hair, gone back home early. They should've help this staff girl with my hair colour. No teamwork from the staff, I've been to other saloon and their services is much more faster than yours with the same treatment. I am very dissapointed. The manager should have not slipped this through. They two girls staff could help me as a customer and let the hair colour treatment finished much earlier. I hope the manager will take note on this, also I am not happy with the hair colour results, your product are not up to the standard as you were advertise and the price rate you were telling to your customer is inaccurate. Thanks!
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Nazreen Azees on Google
★ ★ ★ ★ ★ Actually I really want to give them 0/5 but there is no choice...Last Feb 2021 ...I had rebounding and hair treatment with them. Worst service I ever had before ....really worst. The hairstylist really unprofessional about the rebounding. Before the rebounding process, she must wash my hair first but didn't. She just put the cream on my oily scalp and leave about 1 and half an hour which too long and it's end up with irritates my scalp. After the first wash , she need to blow dry completely but didn't , she straightened my hair in a wet state. It's really damage my hair very badly. Actually I have very long and thick hair by genetic but now my hair loss problem on peak. I really don't know how to overcome this situation....this is so stressful...plz guys don't go this kind of spa...they just grabbing the customer with their promos but it is absolutely worst services.
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Israelly Novem Simon on Google
★ ★ ★ ★ ★ The staff here are friendly & professional, the environment is clean and comfortable & yes, I love the skin-consultant part. :) Highly recommended! One of the best muslimah medispa in town! ❤️
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Fatimah zahrin Muhamad on Google
★ ★ ★ ★ ★ Spent almost 5 hours at the salon with good hair result,I am satisfied with how my hair turned out however the staffs are not professional. There were 4-5 staffs at the hair section, diorang berkumpul kat bahagian rambut. first they were all wearing masks but removed them halfway. The staff that did my hair tu directly hembus ikut mulut each time dia iron my hair. Dua round pulak tu iron. So berapa ratus hembusan tu? Tiada SOP disitu. Redha jela. Staff pula berborak di bahagian tu dan dengar music.. So not professional. Not recommended. Please management, train your staffs.
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Suria Ridhuan on Google
★ ★ ★ ★ ★ They have good intrapersonal skills.
Very relaxing.
Islamic music.
Comfy place to wait.
Husband can wait on wing chair at foyer
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Alyaa Khairudin on Google
★ ★ ★ ★ ★ Never in my entire history of doing facial (i've done many times in diff places) have i wanted my facial to be over so so so much. Wasted my RM500 just like that. Went for facial and had so so many incidents with the staff assigned for me. Highlight would the steamer machine fell ON my face just after 5 mins of laying down. Was still feeling positive but boy am i wrong. She offered free face massage at first then went back on her words and offer hairwash instead. Not that i would take up her offer bcs i know its not entirely her fault but uhm... Then she kept on resting her hand on my hair while doing facial (politely ask her not to several times) which ended up her pulling my hair thus not comfortable and painful?? Asked the staff beforehand about the services in the treatment but very vague answer. Said there's extraction included but done ONLY on the nose and no where else???????? (She did try to pop my pimple like 3 of them then thats it. I usually spend 1 hour on the extraction part alone) And i think she uses alcohol to stop my pimple from bleeding. The alcohol smell was sooooo strong. I've never had such experience in any of my facials. Is it normal? Gap in between was soooo long that my face ended up so dry and tight. Even the mask applied was freaking tight, drying and pulling on my face. Whew, ambiance was the worst. It was noisy with the sound of hairdryer and talking as there's no proper partition and definitely NOT relaxing at all. No dim lighting like the usual spa and you have to share the space with a stranger if you went alone. Mind you with the price I paid, I could get 10x better treatment elsewhere. Regret ever giving this spa a chance at all.
2 stars for the staff friendliness and the effort to make sure customers' aurat are cared for since there are male in the premise. Benefit of the doubt would be the staff assigned to me was a hairstylist but 'trained' to do facial too. But with the amount paid, i expected much much much more.
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Diana Mnoor on Google
★ ★ ★ ★ ★ Staff are not well trained, not professional and doesn’t seem ready to operate the business. Very disappointed with the service. Definitely not coming back.
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Aliya Frha on Google
★ ★ ★ ★ ★ Personally, I lovee layanan staff semua friendly. I buat rebonding and colour atas suggestion staff which is memang satisfied sangat. Guys, all these bad reviews are years ago. they have improve so much.
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