Hap Seng Star Kinrara by Mercedes-Benz Malaysia
4.2/5
★
based on 8 reviews
Contact Hap Seng Star Kinrara by Mercedes-Benz Malaysia
| Address : | No 4, Jalan BK 1/14, Kinrara Industrial Park, 58200 Kuala Lumpur, Selangor, Malaysia |
| Phone : | 📞 +8789 |
| Website : | https://www.hapseng.mercedes-benz.com.my/ |
| Categories : | |
| City : | SELANGOR |
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Chaw Clinic on Google
★ ★ ★ ★ ★ Excellent sales team and special compliment to SA Jann Wong in Kinrara branch.Great service and detail explanation on the car features.Highly recommended service team.
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Diong Wei Hoong on Google
★ ★ ★ ★ ★ Kinrara J- wanted 3x E200 1x GLC300 Blue as first priority and salanite grey as second.
initially mentioned any colour available. so booked.. then booking done said GLC blue not available while can try by putting second choice and salanite grey as first.
so agreed and sweet waiting till today getting the 3x E200. so nice timing TODAY only being told that GLC300 both wanted colour don't have ( great timing to inform when 3 car collected ?) then mentioned in an unpleasant way " white available and very nice also" & "the wanted both colour not sure when maybe Aug Sept next year also don't have " haha. Too bad my balls got hold up cos all 3 car is delivered so if given rainbow colour also have to take it ?
kudos and Wow! Great technique to secure all 4 cars altho kinda unpleasant n prefer the honest approach.
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Desmond Low on Google
★ ★ ★ ★ ★ Visited the place for a test drive today. The place is bright, clean and spacious, not to mentioned light food and beverage are served. Met up with Wynn - she was professional, friendly and helpful. Overall very pleasant experience.
Went back after 5 months for car collection and Wynn, with the same professionalism, improved friendliness, explained the entire procedure.
The place just became 6 stars thanks to her!
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Jack Ng on Google
★ ★ ★ ★ ★ I did my car last service at HSS kinrara, overall experience was satisfied
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William Will on Google
★ ★ ★ ★ ★ Outstanding service provided by Mr. Win where he explain in detail documentation & steps by steps requirement when I came to replace my car windscreen and manage to get my car ready within 3 working days.
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ando corbusier on Google
★ ★ ★ ★ ★ Old and outdated facilities, dont have USB ports for charging, some powerpoints not functioning. No lunch for afternoon session, only left over 'economy' nasi lemak from the morning and Ikea cup for instant coffee from the machine....:( Suggest to improve and could refer to Lexus Damansara if run out of idea!
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Azlyna Mohd nazi on Google
★ ★ ★ ★ ★ Excellent customer service by a team of friendly and humble people. Picked up mine today from SE CK Lee (as pics haha) who have been patient enough throughout the entire end to end process that took more than a year due to the pandemic.
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Rachel Yue on Google
★ ★ ★ ★ ★ Really bad service from the service advisors here. My mom sent her car for a major service and they didn't even bother to inform her that her wiper is worn-out and requires change (see the photo that shows it's yellow). It rained really heavy one day and we couldn't even see the roads because of the worn-out wipers. There was another time where the towing company used by Hap Seng Star scratched the spoke on my wheel. I asked my service advisor about this and he told me he'd get back to me. But in the end no follow-up. Disappointing and most definitely a shame to the Mercedes brand.
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