Hotel NEO+ Penang
4/5
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based on 8 reviews
Contact Hotel NEO+ Penang
Address : | 68, Jalan Gurdwara, Georgetown, 10300 George Town, Penang, Malaysia |
Phone : | ๐ + |
Website : | http://penang.neohotels.com/ |
Categories : |
Restaurant
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Hotel
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City : | Penang |
Description : | Polished hotel with a restaurant, a stylish cafe & a rooftop pool, in addition to a fitness centre. |
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Vincent Ong on Google
โ โ โ โ โ The good : Nice room, got water cooler in the hallway, parking is free, good location.
The bad : System down when we arrived, had to wait a long time to check-in. Limited parking spot causing many guests to park illegally, blocking exit and making other guests difficult to move their cars. On the last day after checkout, the car park barrier got issue and cannot exit. Had to wait for maintenance personnel to come to raise the barrier.
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aini aris on Google
โ โ โ โ โ Cons: Had to wait 40 min to check in because the room was not ready.but they upgraded our room. The room is pretty,comfortable and clean however still preferred the room that we booked because even they gave us extra single bed with the metal frame, of course its not as comfy as the regular one.
Pros:They have water cooler of you want to get water. Staff are friendly and always trying to give the best service. Its really close to the mall and local attraction.
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Fongying Chan on Google
โ โ โ โ โ The service from the receptionist is satisfactory & quick. Location is ideal.
The cleanliness of room needs to be improved. Dust was observed and a lot of stains on the bedsheet & pillow case. Understood that it's peak period & the service might be delayed. We called to request to change the pillow case twice after waiting for 5 hours.
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Elbert Lim on Google
โ โ โ โ โ Room is clean. Bed is comfortable, a bit stain on bed. Wall is a bit thin you can hear shower on neighbor and you can hear hallway people talking. When i want to leave and check out. Realize that my room can't lock when i go out. Fortunately just 1 night.
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Keybe Chong on Google
โ โ โ โ โ Very dirty and unclean in the room.
The room still remain the rubbish and things from previous customers and then floor is full of hairs from previous customers. The bed with hair as well. Overall the cleanliness is very bad. Especially during this covid period. The cleanliness is very important compare to any others
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Missy Queen on Google
โ โ โ โ โ Well situated at the centre of the city. Read reviews and they were great . Great customer service though but the bath room was very dirty and the towel was dirty even when we called for a change the one that was brought was torn. I know the covid has run down a lots of hotels but it shouldnโt make you have dirty bathrooms and towels. There is a live band and the food was good . Whoever the supervisor is should check the towels and the bathrooms for that I am giving you three stars because for me bathrooms and towels are important to me Thank you
Pls note: management responded with to my review. Am happy they will make things right hence anytime I visit Penang I will still go there and give a feedback
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Asif Ida on Google
โ โ โ โ โ Pros:
Location: Tip Top (many nearby cafe, beauty spa/salon)
Hotel provide free basement parking
Receptionist also friendly
They have one internal cafe and convenience store.
Cons-
1) there have 3 lift, one is not working. U all imagine how pack the lift during peak hour. U need to Q for so long with SOP and all.
2) the room is not sound proof.
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Hany MACARONS MA on Google
โ โ โ โ โ Very nice place surrounding by new n old buildings. When u look down from your window u can see old building of shop lots. Very nice n comfortable room with 2 single bed. Nice interior n very clean. They have save box too in the room. Very good, nice swimming pool n easy parking lot.
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