IIUM Family Health Clinic

Tempat menunggu luas dan air conditioning, bersih dan selesa. Decorationnya cermerlang. Pilihan warna dinding, ditambah pencahayaan lampu down light dan pemandangan ikan laut di dinding ruang menunggu sangat menyerlah suasana ceria kelinik ini. Bilik doktor bertugas ada banyak, 7 bilik.Cepat dapat giliran berjumpa doctor. Sesi temubual dan rawatan sangat positif dan professional,terimakasih doktor. Bilik air dan tandas bersih. Pada pesakit yang kurang upaya, ada disediakan wheelchair.

Very good, staff and service given equal

Close during lunch hour ye

How irony, a place of healthcare sells candies...

Excellent services by experienced medical experts.

It's a decent place to come for a medical check up. One of the excellent facilities for IIUM student.

Sharing experiences + trying to write about this with empathy and no biases--hoping to educate. Also some details may be hazy because this was years ago, BEFORE Covid. 1) Came in after having a fever for 2 days. I normally wouldn't think a fever is a big deal, and expected to be quickly sent away with prescriptions, like with every other previous fevers. At some point, a nurse pulled out a needle. I wasn't fully acknowledging my disabilities at the time, because of self-denial. But looking back, I've known myself to have needle anxiety for a long time. So my unpreparedness at facing a needle that day actually made me feel faint, and the staff got worried. A nurse laid me down and checked whether I was going hypoglycemic. That somewhat upset me because that was a problem I've NEVER faced, but I completely understand that nobody knows my health history; you should prepare for the unexpected; etc. Also, of course, I was biased against my own judgement, since the people surrounding me were medical professionals and I was just a patient. I was asking myself "why SHOULD I speak up about my needle anxiety? Maybe they know better, and have seen this set of symptoms, etc." Then they actually had me transported for further treatments at the main hospital. I keep thinking... if I DIDN'T have needle anxiety to the point of feeling faint, WOULD they have been so worried as to send me to the hospital? ...COULD everyone have just not used up time and resources? Could workers instead encourage patients more to speak up about what they think is happening to them, because they know themselves better? MAYBE, if it weren't for the worry that I was in a critical condition, I could've not: - had a urinary catheter inserted - develop RASHES on my arms from how much they were struggling with IV therapy on me (too frequent skin sterilization?) - have to suture a whole other IV thing on my thigh because it was so hard to do anything on my arms - [I could add like 15 more points to this list] - not get hospital-acquired pneumonia - stayed there for 2 weeks God knows what COULD have happened. The best we can hope for is that we keep an experience like this in mind, and always think on what could be improved. 2) Requesting days off from classes for a mental health break. Saw a male doctor. I didn't know that doctor well, I don't know how he thinks, what his experiences are, his personal biases, his expectations, etc. -- I'm saying this because I would still validate everyone's experiences, even if I don't agree with the behaviors they end up showing. When the doctor gives me TWO days off from class to recover... I'm disgusted. Of course, everyone's mental health is different. But I'm inclined to think that, to a LOT of chronically suffering folks, a mere two days of rest is straight up unfruitful. I've read a story on the Internet where a mother insisted on giving her child a mental health break that lasted WEEKS despite the school disagreeing, and the child later came back much healthier and happier. I also see a possible other train of thought--that the doctor WANTED time for my mind to heal, but was worried about my academics. This would be an instance our ideals not lining up. I couldn't care LESS about my academics crashing and burning, if my mind and emotions were numbing + my quality of life was deteriorating. Possible takeaway from this event: maybe, we BOTH could've pushed a little harder. The doctor could've asked more questions, more specifically to coax truthful answers out of a fearful patient. While I could've insisted on putting my thoughts forward. I understand that we're all human, CONSTANTLY experience communication breakdown, and that can never be blamed on solely one party. And sometimes things just happen for no reason. So my stories aren't necessarily like a complaint. Just food for thought. Stay healthy, and I want especially younger people to passionately FIGHT for confidence in yourself. I know part of me just died from years of self-deprecation, unable to express how I had OCD, anxiety and sensory sentivity.

Dr. Wan Najwa sangat thorough dalam melakukan check-up. Very attentive to patient’s condition. Went to a great length to understand patient. My first good experience with FHC unlike before doktor macam acuh tak acuh nak rawat. I was blessed to be treated by her.