Kensington Green Specialist Centre - 晶泽专科医院 | Specialist Hospital Johor Bahru (JB) | Private Hospital
4.4/5
★
based on 8 reviews
Contact Kensington Green Specialist Centre - 晶泽专科医院 | Specialist Hospital Johor Bahru (JB) | Private Hospital
Address : | No. 2, Jalan Ceria 20, Taman Nusa Indah, 79100 Nusajaya, Johor, Malaysia |
Phone : | 📞 +7899 |
Website : | http://www.kgsc.com.my/ |
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City : | 马来西亚 Johor |
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Eloise Law on Google
★ ★ ★ ★ ★ Kensington is a hospital full of love & care. A special Thank you to Ms Wendy Low for the vaccination appointments arrangements for my mother in law & Grandma. We had a delightful experience with all the nurse & Doctors there. They were all very patient and detailed in explaining every single steps with us. Especially DR James Cheng. This is a New Hospital, but they giving the BEST SERVICE to everyone who step in. Thank you very much ❤❤❤
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C RM on Google
★ ★ ★ ★ ★ Wonderful private hospital, up and coming, full satisfying services.
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Yee Ting Lee on Google
★ ★ ★ ★ ★ We just had a bad experience while doing health screening here. Waiting time was long and inexperienced nurse. My husband was poked by the nurse with clip (attached to ECG machine) while doing stress test. After running without clothes on for 12 min and sweating heavily, there was no towel given.. and it was in an aircon room..Although appointment was made a week before, we were told to postpone the ultrasound to 12pm because there was no radiologist available. due to fasting too long, especially for my mum and mum in law, whom are elderly, we decided to change the ultrasound appointment to 2 days later.
When we arrived early 2 days later for ultrasound, we were made to wait for almost an hour! After numerous checking with the registration counter, she said it was not her problem because there were 3 patients inside and we still need to WAIT although our appointment time has passed!!!
This is unacceptable because we are paying customers and this is not the expected service by a private hospital. There were only a handful of nurses around and i can see that they could not cope with the tests.
Worse still, when we finally made our way to the imaging department, the staff inside mentioned she was waiting for our arrival since 8:30am, and we were made to WAIT and WAIT outside at the registration counter!! Why is there no communication??!!!???
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Paul Sussman on Google
★ ★ ★ ★ ★ We are flying to the USA tomorrow.. the US requires a negative PCR test taken 1 day before flight - not easy to get done in less than a day. I contacted Kensington Green and spoke with a Michael and Wendy - both were extremely helpful and reassuring. We haven't seen our children in 3 years, and we obviously were really stressed about this new US requirement.
They booked appointments for us for 9AM - had professionally administered and gentle PCR tests - we got our results at 2PM today.
Incredible customer service, polite and professional staff, and of course - quick results.
I would HIGHLY recommend this facility! Thank you, and well done!
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Valerine Chew on Google
★ ★ ★ ★ ★ Did my MRI with them. The Radiologist was very professional and patient. Alll other staffs were very polite and kind as well. Highly recommend
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Shalini Kartigeyan on Google
★ ★ ★ ★ ★ I dont see any point of posting in Google review. Instead i was hoping to direct complain to the management. Suprised that that direct complain is not possible. Anyway 1 thing i can say is that due to few staff this good hosp is gonna lose cust. Doctors and Emergency staffs super efficient. But when it comes to ward nurses (night shift) ?. Really bad experience.
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denghui chen on Google
★ ★ ★ ★ ★ My dad was a Covid-19 stage V survivor, since then he has cough for almost 2 month, despite visiting few clinics still not yet resolved. Met Dr. Duncan in the emergency department and it was a blessing the symptom become better after the medications given.
Big thumbs to Dr. Duncan for the help and always encouraging me and my dad. Truly recommend this hospital if you want to follow up after Covid-19 infection!
Downside: It has no cover car park so it might be inconvenience during raining days
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Mustafa Mazlan on Google
★ ★ ★ ★ ★ My son was born here 6++ months ago and had a wonderful experience in terms of facilities provided and staff nurse encounters especially from Dr. Hoo Woon Ping who delivered my baby. The price for c-sec was reasonable for a private hospital. Will repeat here again if we get another one god willing insha Allah. Kudos and keep up the good work..
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