Klinik Pakar Au Yong

Bad customer service good doctor and very very very very very very "1 very 1 hour waiting" long queue.....

This Clinic Pakar (Specialist) Au Yong has 2 great psychiatrists / doctors. One is Doctor Au Yong and another is Doctor Francis Lau. Both are very experienced psychiatrists. It's a private clinic, none government funded clinic. And also is a Psychiatrist professional clinic, not a Psychology clinic. There's a big difference between a psychiatrist and psychologist. Psychiatrist is a doctor that specializes in treating mental health issues such like insomnia, depression, or worst case scenario like people who had total mental breakdown perhaps suffered from a terrible tragedy or disaster before. Whereas a Psychologist doctor specializes in treating people who have suffered from mental discouragements and having difficulty in communicating, troubled minded such like suicide thoughts, troubled behaviours, or traumatic minded. And a Psychologist only can provide counselling therapy or perhaps hypnotism to help people who had trouble minded to “walk out” from their troubled issues. They don't have the license to dispense medications. Whereas a Psychiatrist is a specialist that listen, analyst the patient's troubled issues and have the license to dispense suitable medications according to their expertise decisions. But on certain days this Clinic Pakar Au Yong have a temporary Psychologist available. Each doctors have their own patients. They are open from Monday to Friday from 08:30am to 3:00pm, Saturday from 08:00am to 12:00pm noon. Sunday is close. Besides good psychiatrists, this clinic also has lots of good quality medicines, both local manufactured and imported (originals and generics). For first timer, before going there, you must call up to make an appointment, either Doctor Au Yong or Doctor Francis. Either one, both are good doctors, very experienced and patience with listening and analyzing each patient's cases. And is not like a Psychologist's treatment session, charging by hour's rate. You are free to consult out your troubled issue (depending on how severe or complicated your mental problem), but certainly not too long like 2 or 3 hours. Both doctors are Chinese, but speaks fluent English, and also Mandarin, or other local languages like Hokkian or Cantonese. They treat all age's patients from young children, young adult, mid age adult to old folks. Very friendly and patience, don't worry. Unlike some other doctors either very arrogant/ impatience or too serious types. Last part, the charging cost. All I can say is, it's very subjective. It all depends on each individual's case, how many types of medicines or types of medicines prescribe / give. The consultation fee is included in with the medication's fees. Roughly a guide line between RM300 minimum to a few hundreds. Remember, is a private clinic, not a government funded clinic. Ok, if you're new, you may feel the cost or charge is expensive like a bomb's price, I can say, comparing to other privatized psychiatrist clinics, this clinic consider average charging cost. But, the medicines prescribe or give, certainly are good quality and are effective to solve whatever your troubled mental's issues. You can't compare it with a government's clinic example Hospital University Malaya at PJ. They too have a psychiatrist department. But a day only accept 50 patients. Opens from morning 09:00am and many people lining up waiting for the psychiatrist department to open and "fighting" to grab a number. If the number is finished for the day, you've got no choice but to come the next day and following days until you managed to get your number for that day to be able to get treatment by a psychiatrist. And the medicines given mostly are generic or local manufactured or either the dosage is low and inactive, unlike privatized clinic's medicines. If you choose to go to the government's, (is your choice) if the medicines doesn't work, then too bad. Clinic Pakar Au Yong's medicines I can guarantee you 98% sure able to solve your problems. Environment also is clean and pleasant. But not luxury like a 5 star private hospital. The treatment success rate is high, perhaps 85%.

Long hour of waiting... At least 3 hours.